Thandanani Mcineka
Durban, KwaZulu-Natal
Summary
Reliable IT Technician with strong background in troubleshooting hardware and software issues, maintaining networks, and providing excellent user support. Skilled in managing IT infrastructure, ensuring system security, and optimising performance. Proven ability to solve complex technical problems, enhance system functionality, and deliver high-quality technical support. Ready to contribute to seamless IT operations and drive technological advancements.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Technician and Network specialist
IY Finance Solution
Durban, KwaZulu-Natal
11.2025 - Current
- Configured and maintained computer hardware, software systems, networks, printers, and scanners to enhance operational efficiency.
- Communicated ICT disruptions to staff regarding installations, upgrades and outages.
- Boosted hardware to maximise capacity and functionality and avoid service disruptions.
- Kept detailed records of new installations and related licenses.
- Installed malware to provide security and privacy for networks and computer systems.
- Monitored local network to streamline power and functionality.
- Streamlined network administration tasks, including setting up user accounts, permissions, and email services.
- Ordered new computers and equipments to maintain active supply for department.
- Maintained and repaired peripheral equipment connected to laptops and desktops.
- Configured networks to meet performance requirements.
IT Technician
Galaxy POS IT Solution
Durban, KwaZulu-Natal
07.2024 - Current
- Executed routine maintenance and troubleshooting of automated retail systems, utilising technical expertise to support Cleveron's robotics and IT solutions at Zara store Durban.
Education
Diploma in ICT Business Analysis - Accounting and Informatics
Durban University of Technology
Durban, KZN01-2024
Higher Certificate in Information Technology - Information Technology
Durban University of Technology
Durban, KZN01-2021
Skills
- Client relationship management
- Risk assessment
- Adaptive problem solving
- Network troubleshooting
- IT help desk services
- Software installation
- Project management
- Hardware optimization
- Communication skills
- Hardware repair and upgrades
- Network configuration
- Data Entry
- Software troubleshooting
- Knowledge of operating systems
- IT consultation
- Network deployment and maintenance
- Microsoft office suite proficiency
- Telecommunications
- Web development
Languages
English
Proficient
C2
Certification
- Chairperson, House Committee -Steve Biko res (DUT)
- Member, Student Parliament (DUT)
- Bus Coordinator, Yasir Residence (DUT)
- Cleveron 402 Support
References
Jeffrey Makhuvha
Galaxy POS IT solutions (CEO)
0761393025
jeffrey@galaxypos.co.ca
Mzwandile Khumalo
Durban University of Technology (Res Adviser)
0716461916
Zanele Joyisa
IY Finance Solution (Manager)
0769551860
0311400378
info@iyfinancesolutions.co.za
Accomplishments
- Completed Cleveron 402 Support Training with excellence, and collaborated with a senior overseas IT technician to install and commission robotics equipment at a Zara store, enhancing operational efficiency and showcasing advanced IT & robotics integration skills
Timeline
IT Technician and Network specialist
IY Finance Solution
11.2025 - Current
IT Technician
Galaxy POS IT Solution
07.2024 - Current
Diploma in ICT Business Analysis - Accounting and Informatics
Durban University of Technology
Higher Certificate in Information Technology - Information Technology
Durban University of Technology