Microsft Office, SQL
Thamsanqa Msizi Nxumalo
ICT Graduate
Black
Summary
I am a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT consultant position. Ready to help team achieve company goals.
My uttermost purpose is to develop my skills, advance my social work knowledge and be the best at what I am.
Overview
1
1
years of professional experience
2
2
Languages
Work History
Teacher's Assist
Greenwood Park Primary School
03.2023 - 09.2023
- Assist teachers in any academic extra mural activities.
- Graded and evaluated student assignments, papers, and course work.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Technical Support Consultant
Talk Talk
11.2019 - 04.2020
- Provide client with key knowledge and education in assistance.
- Managed high levels of call flow and responded to technical support needs.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
Education
N.Dip in ICT (Applications Development) -
Durban University of Technology
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Umlazi Comprehensive Technical High School
Skills
Troubleshooting and problem-solving skills
Personal Information
Driving License: Code Licence B
References
- Londiwe , CCI, 0814066497
- Mrs Henslop, Greenwood Park Primary School, 0315642908
Software
Interests
Cloud computing, Machine Learning
Online Gaming, Outdoor soccer
Virtual gaming and outdoor soccer with my friends during my spare time.
Timeline
Teacher's Assist
Greenwood Park Primary School
03.2023 - 09.2023
Technical Support Consultant
Talk Talk
11.2019 - 04.2020
N.Dip in ICT (Applications Development) -
Durban University of Technology
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Umlazi Comprehensive Technical High School
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