Thamsanqa Gladwin Phiri
Admin
Pretoria,GP
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Multi-tasking Team Leader well-known for executing successful, new [Type] initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Leader
Gauteng Department Of Economic Development
10.2019 - 10.2020
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Evaluated customer needs and feedback to drive product and service improvements.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Maintained database systems to track and analyze operational data.
Administrative Manager
Gladwin And Titus Trading And Projects
04.2016 - 01.2018
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Improved office operations by automating client correspondence, record tracking and data communications.
Education
No Degree - Business And Entrepreneurship Skills
Intelligent Africa
Pretoria, South Africa 04.2001 -
No Degree - Building And Civil NQF 3
Mthoms Training
Ga-Rankuwa, South Africa 04.2001 -
No Degree - Business Orientation
Business Skills For South Africa
Pretoria, South Africa 04.2001 -
No Degree - Microsoft Excel Intermediate
Kaelo
Centurion, South Africa 04.2001 -
No Degree - Peace Officer
Boekenhootkloof Traffic College
Pretoria, South Africa 04.2001 -
GED -
Moepathutse
Ga-Rankuwa, South Africa 04.2001 -
Skills
Issue Research
undefinedCertification
[Area of certification] Training - [Timeframe]
interaction with community
Home Address : 3851 Lekgale Street
Unit 3
Ga-Rankuwa
0208
Timeline
Team Leader
Gauteng Department Of Economic Development
10.2019 - 10.2020
Administrative Manager
Gladwin And Titus Trading And Projects
04.2016 - 01.2018
No Degree - Business And Entrepreneurship Skills
Intelligent Africa
04.2001 -
No Degree - Building And Civil NQF 3
Mthoms Training
04.2001 -
No Degree - Business Orientation
Business Skills For South Africa
04.2001 -
No Degree - Microsoft Excel Intermediate
Kaelo
04.2001 -
No Degree - Peace Officer
Boekenhootkloof Traffic College
04.2001 -
GED -
Moepathutse
04.2001 -
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