Thamodran Chettiar
Fleet Operations Manager
Cape Town
Summary
Accomplished General Manager at SA Canopy Midrand, adept in operations management and team leadership. Spearheaded initiatives that significantly enhanced operational efficiency and customer satisfaction. Excelled in strategic planning and client relations, achieving notable business growth. Skilled in fostering strong relationships and driving performance improvement, I bring a proven track record of success and innovation.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
General Manager
SA Canopy Midrand
Johannesburg
05.2016 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets (Millions) and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, 30 employee reviews, training, schedules, and contract negotiations.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Pioneered corporate social responsibility program, building community engagement and enhancing brand reputation.
- Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
- Implemented sustainability initiative, reducing energy consumption and waste, and promoting eco-friendly practices.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
- Spearheaded development of new market strategy, significantly enhancing brand recognition and customer base with innovative advertising campaigns.
- Reduced time to market for new products by optimizing development processes and enhancing cross-functional team collaboration.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
Senior Manager, Projects
PRASA
Johannesburg
05.2012 - 04.2016
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Reduced costs (30%), optimized resource allocation, and improved efficiency in managing projects.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Mentored junior staff members for skill development and career progression within the organization.
- Managed budgets (millions) effectively, achieving financial objectives while maintaining strict control over expenditures.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Managed 10 large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
Group Fleet Manager
Metrorail
Johannesburg
01.2007 - 04.2012
- Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
- Streamlined operations to increase productivity and oversaw 50 employees to maximize outcomes.
- Managed fleet budget (millions) effectively, optimizing resource allocation for maximum returns on investment while minimizing expenses.
- Managed a diverse team of drivers (30), maintenance crews, and administrative staff which contributed to improved collaboration and efficiency in the workplace.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Proactively identified and solved complex problems that impacted management and business direction.
- Inspected vehicles (250) and requested maintenance tasks be completed within specific timeframes.
- Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
- Generated daily reports detailing suggested process improvement initiatives to inform management.
- Executed design concept and build requirements for several vehicles to align with job requirements.
- Reduced expenditures by overseeing equipment acquisition to attain best value and price negotiation.
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Facilitated smooth communication channels between drivers and dispatchers to improve overall operational flow.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
- Optimized routing plans based on real-time traffic data analysis which resulted in decreased travel time during peak hours.
- Improved driver performance by conducting regular training sessions, monitoring driving habits, and providing constructive feedback.
- Trained drivers to manage time effectively, improving overall mileage performance.
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Conducted root cause analysis for recurring issues in the fleet operations, developing effective solutions that minimized downtime and enhanced reliability.
- Maintained accurate driver information for delivery scheduling.
- Completed projects by effectively delegating tasks and overseeing employee performance.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Streamlined vehicle allocation processes for optimal utilization of resources and timely delivery of services.
- Documented equipment transfers and sales details for accurate record keeping.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Prepared for highway patrol investigations by collaborating with various departments and examining potential risks.
Group Purchasing and Logistics Manager
Manhattan Corporation
Johannesburg
01.2006 - 11.2007
- Managed logistics budgets (millions)and forecasting to achieve cost-effective operations.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Improved on-time delivery rates by40% optimizing transportation routes and scheduling.
- Negotiated transportation and logistics contracts to reduce 10% shipping costs.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Monitored logistics performance and identified improvement opportunities.
- Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Directed shipping and receiving of wide range of products daily.
- Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Established contingency plans for potential disruptions in the supply chain, ensuring business continuity during unforeseen circumstances.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Oversaw the procurement process, establishing strategic partnerships with suppliers to reduce lead times and minimize stockouts.
- Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
- Streamlined logistics processes by implementing efficient inventory management systems.
- Implemented advanced forecasting techniques to anticipate demand fluctuations and optimize inventory levels accordingly.
Education
Diploma - Logistics Management
Rand Afrikaans University
Johannesburg 01.1997 - 12.1999
Diploma - Management
University of Stellenbosch
Johannesburg 01.1997 - 12.1997
Some College (No Degree) - Finance
Barlow Rand School of Finance
Durban 01.1989 - 12.1991
Skills
Operations management
Customer relationship management
Project management
Business development
Expense control
Schedule management
Project planning
Budget analysis
Timeline
General Manager
SA Canopy Midrand
05.2016 - Current
Senior Manager, Projects
PRASA
05.2012 - 04.2016
Group Fleet Manager
Metrorail
01.2007 - 04.2012
Group Purchasing and Logistics Manager
Manhattan Corporation
01.2006 - 11.2007
Diploma - Logistics Management
Rand Afrikaans University
01.1997 - 12.1999
Diploma - Management
University of Stellenbosch
01.1997 - 12.1997
Some College (No Degree) - Finance
Barlow Rand School of Finance
01.1989 - 12.1991