Thami Wendy Moropa
MA Research Psychology Candidate
Johannesburg
Summary
Dynamic and results-oriented professional with a strong foundation in psychology and extensive experience in research, data analysis, and effective communication. Proficient in both quantitative and qualitative research methodologies, leveraging tools such as Microsoft Excel for data analysis and coding to derive actionable insights. Expertise in conveying complex information to diverse stakeholders and fostering collaboration across interdisciplinary teams to enhance project outcomes. Committed to delivering exceptional user experiences through adept problem-solving and adaptability in fast-paced environments. Actively seeking a full-time role that presents professional challenges and utilizes interpersonal skills, effective time management, and problem-solving capabilities.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Freelance User Research Support
Cross Project Resources
07.2022 - Current
- Conducted freelance user research with an emphasis on NPS data and user feedback analysis.
- Contributed to actionable insights by analyzing user feedback.
- Contributed to the creation of detailed reports, facilitating effective communication of research outcomes and suggestions.
- Implemented consistent coding standards to enhance the reliability of user data insights.
- Enhanced product development by integrating user research findings through collaboration with cross-functional teams.
- Maintain rigorous attention to detail in analytical processes.
- Convey research findings and insights clearly and concisely to enhance stakeholder comprehension.
- Enhanced the quality of reports by conducting detailed proofreading and editing for professional presentation.
Transport Planning Intern
Macsteel Trading
05.2024 - 02.2025
- Executed administrative tasks including purchase requisitions, purchase orders, and shipment creation using SAP system to streamline operations.
- Provided decision-making insights through analysis of client and employee survey data.
- Worked alongside department manager to create and present thorough SWOT analysis.
- Assist in identifying key areas for operational improvement and support strategic planning initiatives.
- Strengthened collaboration by ensuring timely dissemination of research and administrative updates.
- Contributed to optimizing workflows in transport and dispatch processes.
- Facilitated seamless coordination between transport planning and control departments.
Research Intern (Volunteering)
Instago Ed-Travelling Agency
12.2023 - 06.2024
- Led research team by organizing tasks and guiding new interns.
- Conducted trend analysis to identify market patterns, competitor analysis to assess industry positioning, customer feedback analysis to enhance product offerings.
- Conducting in-depth research on industry trends and customer preferences to support strategic decision-making.
- Provided insights for marketing and product development by working with cross-functional teams.
- Aided in the design and deployment of research strategies.
- Developed detailed reports to convey research findings to stakeholders.
- Crafted presentations to effectively communicate research outcomes to stakeholders.
- Displayed keen attention to detail in the evaluation and understanding of data.
- Engaged in collaborative discussions to enhance project outcomes.
- Volunteering time and effort to support the organization's mission and goals.
Education Assistant
Mphanama Secondary School
02.2023 - 09.2023
- Managed office tasks to support administrative functions.
- Guided students in improving their reading comprehension and presentation techniques.
- Maintained learning continuity by teaching English to Grade 9 and 10 students in teacher's absence.
- Supported students facing bullying by ensuring incidents were reported and addressed.
- Facilitated clear communication among students, teachers, and staff to foster a positive learning environment.
Sales Entry Position
AB-InBev (South African Breweries)
07.2021 - 09.2021
- Achieved an 82% score in a sales entry course, showcasing a solid grasp of sales principles.
- Supported Business Development Representatives with customer calls and promotional implementations.
- Supported line manager in monitoring KPIs and analyzing data.
- Implemented successful retention strategies, aiding in the achievement of retention goals.
- Kept detailed records of sales activities and accomplishments.
- Promoted a supportive workplace by engaging positively with team members.
- Guaranteed precision and professionalism in reports and communications.
Student Assistant
University of Johannesburg, Department of Psychology
02.2019 - 11.2019
- Assisted lecturers with research, enhancing academic knowledge in psychology.
- Skillfully managed department inquiries at the reception, showcasing strong organizational skills.
- Grading undergraduate assignments, providing precise feedback.
- Contributed to efficient management of undergraduate examinations by engaging in invigilation responsibilities.
- Facilitated clear communication with lecturers and students, fostering a productive environment.
- Ensured adherence to marking criteria through meticulous proofreading.
Education
MA - Social and Psychological Research
University of Witwatersrand
02.2025 - Current
Diploma - Applied Psychology: Consumer Behavior
Alison Courses
10.2020 - 05.2021
BA Honours - Psychology
University of Johannesburg
02.2019 - 05.2019
BA - Psychology
University of Johannesburg
02.2016 - 05.2018
Skills
Technical proficiency (Asana, Trello, Google chats)
Customer focus and insights
Statistical software (R, SPSS, Excel)
Survey design (RedCap)
Oral presentation
Research design
Teamwork and collaboration
Data visualization
Project management
Statistical data analysis
Critical thinking
Qualitative data analysis
Attention to detail
Qualitative and quantitative research
Delivering presentations
Proposal preparation
Research ethics
Surveys and interviews
User experience
Flexible and Adaptable
Written Communication
Analytical and Critical Thinking
Organization and Time Management
Report Writing
References
Three reference are available upon request due to the POPI Act.
Publications
- Delegate/ Speaker 30 August 2023- 1 September 2023 WIISA- Women's Impact Innovation and Sustainability in Africa 2023
Title: Constructions of "Corrective Rape" in South African media
- Delegate/ Speaker 24 June 2019- 25 June 2019 6th Southern African Students' Psychology Conference.
Title: "The Division of Unpaid Housework within Same-Sex Relationships"
LEADERSHIP
- Head of Student Representative Council Talita Kumi Student Residence March 2018- November 2018
- Deputy President of Learner Representative Council Tshwenyane Secondary School February 2014- December 2014
Timeline
MA - Social and Psychological Research
University of Witwatersrand
02.2025 - Current
Transport Planning Intern
Macsteel Trading
05.2024 - 02.2025
Research Intern (Volunteering)
Instago Ed-Travelling Agency
12.2023 - 06.2024
Education Assistant
Mphanama Secondary School
02.2023 - 09.2023
Freelance User Research Support
Cross Project Resources
07.2022 - Current
Sales Entry Position
AB-InBev (South African Breweries)
07.2021 - 09.2021
Diploma - Applied Psychology: Consumer Behavior
Alison Courses
10.2020 - 05.2021
Student Assistant
University of Johannesburg, Department of Psychology
02.2019 - 11.2019
BA Honours - Psychology
University of Johannesburg
02.2019 - 05.2019
BA - Psychology
University of Johannesburg
02.2016 - 05.2018