

Dynamic Administrative Clerk with proven expertise at the Department of Health, excelling in documentation and recordkeeping. Adept at enhancing patient flow and confidentiality while providing exceptional clerical support. Strong mentoring abilities complemented by a keen eye for detail, ensuring accurate reporting and efficient operations. Committed to delivering high-quality administrative services.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
× Provide reception services.
× Ordering stock on LOGIS system
× Address and direct patient and staff enquiries.
× Co-ordinate patient flow.
× Effective and safe record keeping of medical folders Maintain patient confidentiality.
× Perform administration relief duties where required.
× Patient administration on CLINICOM, compile monthly reports and stats.
× Handling of cash / state money and issue receipts.
× Answering of telephone and dealing with telephonic enquiries.
× Liaise with patients.
× Typing, faxing, photocopying.
× Draw folders for pre booked patients for effective workflow.
× Knowledge of Medical Records registry and archiving procedures
× Ability to accurately file numerically as well as alphabetically.
× Appropriate messenger or deliverer experience within a government hospital
× Good time management, communication, interpersonal and organizational skills
× Knowledge of record management policies and procedures
× knowledge of HIS, CLINICOM System (Case Note Tracking Module)
× Accurately and timeously deliver all patient folders, x-rays to departments and collect.
× Familiar with audits (Western cape Archives and Records Service and AGSA)
× Downtime- Creating of temporary CLINICOM numbers (Pink folder numbers)
× Merge of folder numbers
× Effectively rendered Patient Administration support services, correct patient details recorded on CLINICOM and folders, investigate duplicate numbers and files.
× Confidentiality of patient information
× Assist with the sorting of patient folders and x-rays.
× File all patient folders / documents / x-rays daily.
× Dealing with Medico Legal request.
x Assisting with off site storage project.
× Attend and dispose patients (Outpatients)
× Create new referral (Outpatients)
× Revise patient details on every visit.
× Admit and discharge patients (In patients) Schedule / book follow up appointment.
× Capture all ICD 10 codes of all procedures.
× Dispose Attendances (Outpatients)
× Do charge entries for private patients.
× Tracking folders.
× Link babies to mothers.
× Transfer patients to other departments and to other hospitals
× Cashiers Function – handling state money.
× Discharge patients from system (Inpatients)
× Print ward list in the morning and afternoon.
× Printing of stickers, inlay, outpatient attendance form & Inpatient Admission form Inpatient Directory report.
× Admission List
× Died in Hospital report.
× Ad hoc reports – Ward list etc.
× Ward Rounds
Filing systems