Thabo Sithole

• Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
• Supported fellow stylists during peak times by assisting them with shampooing or blow-drying tasks when needed.
• Mentored junior stylists, sharing expertise in advanced cutting, coloring, and styling methods.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
• Processed payments, entering sales in register for prompt customer service.
• Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
• Answered over 20 phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Answered over 30 phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.

• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Resolved problems, improved operations and provided exceptional service.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Worked flexible hours across night, weekend, and holiday shifts.
• Strengthened communication skills through regular interactions with others.
• Proven ability to learn quickly and adapt to new situations.
• Proved successful working within tight deadlines and a fast-paced environment.
• Offered expert testimony at assessment appeal hearings to defend the Institute values and explain the methodologies used in their determination.
• Increased participant engagement by incorporating interactive activities and group discussions into sessions.

The strongest resumes quantify results. Consider adding numbers to your achievements. E.g., 'Managed approximately 30 incoming calls, emails and faxes per day from customers.'

• Developed strong relationships with local government officials, realtors, and taxpayers to facilitate communication and promote transparency throughout the assessment process.

• Incorporated diverse materials into lesson plans to accommodate various learning styles and cultural backgrounds of students.
• Developed strong relationships with students, parents, and fellow educators to foster a supportive learning environment.
• Organized extracurricular activities to enhance the overall educational experience for students.
• Provided individualized support for students struggling academically by offering additional tutoring sessions after school hours.
• Contributed to the success of school-wide initiatives by participating in committees focused on improving curriculum, increasing student achievement, and enhancing overall school culture.
• Established clear expectations for behavior and academic performance, fostering a respectful and focused classroom environment.
• Continually updated personal knowledge in the field of education through professional development opportunities, workshops, and conferences.
• Collaborated with other educators on curriculum development and instructional strategies to ensure consistent quality education across all classrooms.
• Trained and mentored 30 new personnel hired to fulfill various roles.

Consistently received positive performance reviews from guests.

• Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
• Managed appointments schedule for high-volume client base.
• Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
• Answered incoming telephone calls and scheduled appointments for clients.
• Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
• Expanded clientele reach by offering unique services such as beard trims, hot towel shaves, and facial grooming treatments.
• Distributed business cards outside of salon to generate new business.
• Monitored inventory and availability of supplies, tools and products to minimize delays.
• Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
• Resolved guest complaints about service or style.
• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Kept detailed records of customer information and services provided to increase return customers by 30%
• Answered over 30 phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.