Summary
Overview
Work History
Education
Skills
Timeline
Manager
Thabo Moraba

Thabo Moraba

Manager
Polokwane

Summary

Skilled Branch Manager/operation management with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.

Overview

23
23
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Branch Manager

Rentokil initial
Nelspruit
08.2016 - Current
  • Manage Customer portfolio - Customer Retention management and develop new business
  • Contact and meet (engage) with customers
  • Secure Business Agreements (Service Level Agreements)
  • Grow and maximise Portfolio Revenue
  • Forecasting Skills (finance: revenue, manpower, fleet, service costs, cash, and profit)
  • Accounts Receivable
  • Improve performance to below Terminations Target
  • Productivity
  • State of service
  • Health, Safety & Environment
  • Asset management and Fleet control,Route planning
  • HR / IR / Coaching (Performance assessment of the staff)
  • Conduct Route 1 training(in-service training)
  • Spot check the stock take process
  • Reconcile the banking and petty cash
  • Engaged employees in business processes with positive motivational techniques.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Assessed employee performance and developed improvement plans.
  • Maintained friendly and professional customer interactions.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Consulted customers to boost product sales and services.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Resolved various issues impacting sales management and business operations.
  • Launched new training program to boost employee skills and staff retention rate.


Service supervisor

05.2014 - 08.2016
  • Organized and detail-oriented with a strong work ethic.
  • Identified issues, analyzed information and provided solutions to problems.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Excellent communication skills, both verbal and written.
  • Delivered services to customer locations within specific timeframes.
  • Visiting customers and do quality assurance
  • Plan daily route and rezoning of the zones
  • Count stock every month end
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Coached employees through day-to-day work and complex problems.
  • Maintaining stock levels in the warehouse and replanish

Klm Setati Food Services
05.2014 - 07.2016
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Fleet control and maintenance
  • Day to day running of the warehouse duties.
  • HR/IR issues

Warehouse Manager

01.2012 - 11.2012
  • Planning
  • Stock Control
  • Order Handling
  • People Management
  • Asset Management include fleet
  • Superior Customer Service
  • Route planning
  • Housekeeping
  • Health and Safety
  • Name of

Depots Auditor

09.2008 - 12.2011
  • Reason for leaving : Accepted A Position at Klm Distribution as Progress Milling was retrenching at that time
  • SUMMARY OF DUTIES
  • Investigate stock loss, variance, inventory planning
  • Maintaining stock level and assets of the company
  • Conduct and manage stock take
  • Daily Banking and end of day procedures
  • Audit of depots, audit sales, invoice and stock returns
  • Health and safety procedures

Stock Control Supervisor

Nature’s Health Products
03.2007 - 06.2008
  • Reason for leaving : Liquidated
  • SUMMARY OF DUTIES
  • Maintaining stock level for the branch
  • Ordering of stock
  • Receiving and dispatching of stock
  • Distribute stock to customers
  • Supervising warehouse staff
  • Conducting stock take at month end
  • Name of

Receiving

11.2000 - 03.2007
  • Reason for leaving : Changing Of Environment
  • SUMMARY OF DUTIES
  • Dispatch, ordering and receiving
  • Receiving and dispatching stock
  • Store keeping
  • Conduct stock taking
  • Assist with stock take procedures
  • Investigating of stock queries

Education

Matriculated -

Relebogile Senior High School
Phalaborwa
01.1992 - 01.1997

National Diploma - Business Management

Pietersburg Technical College
Polokwane

Certificates in Occupational Health and Safety Organization for Health and safety management Risk assessment and -

University of Cape Town Upper Campus
Cape Town

Skills

COMPUTER SKILLS / EXPERIENCEundefined

Timeline

Branch Manager

Rentokil initial
08.2016 - Current

Service supervisor

05.2014 - 08.2016

Klm Setati Food Services
05.2014 - 07.2016

Warehouse Manager

01.2012 - 11.2012

Depots Auditor

09.2008 - 12.2011

Stock Control Supervisor

Nature’s Health Products
03.2007 - 06.2008

Receiving

11.2000 - 03.2007

Matriculated -

Relebogile Senior High School
01.1992 - 01.1997

National Diploma - Business Management

Pietersburg Technical College

Certificates in Occupational Health and Safety Organization for Health and safety management Risk assessment and -

University of Cape Town Upper Campus

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