Thabo Moraba
Manager
Polokwane
Summary
Skilled Branch Manager/operation management with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Branch Manager
Rentokil initial
Nelspruit
08.2016 - Current
- Manage Customer portfolio - Customer Retention management and develop new business
- Contact and meet (engage) with customers
- Secure Business Agreements (Service Level Agreements)
- Grow and maximise Portfolio Revenue
- Forecasting Skills (finance: revenue, manpower, fleet, service costs, cash, and profit)
- Accounts Receivable
- Improve performance to below Terminations Target
- Productivity
- State of service
- Health, Safety & Environment
- Asset management and Fleet control,Route planning
- HR / IR / Coaching (Performance assessment of the staff)
- Conduct Route 1 training(in-service training)
- Spot check the stock take process
- Reconcile the banking and petty cash
- Engaged employees in business processes with positive motivational techniques.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Assessed employee performance and developed improvement plans.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Consulted customers to boost product sales and services.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Resolved various issues impacting sales management and business operations.
- Launched new training program to boost employee skills and staff retention rate.
Service supervisor
05.2014 - 08.2016
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
- Visiting customers and do quality assurance
- Plan daily route and rezoning of the zones
- Count stock every month end
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Coached employees through day-to-day work and complex problems.
- Maintaining stock levels in the warehouse and replanish
Klm Setati Food Services
05.2014 - 07.2016
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Fleet control and maintenance
- Day to day running of the warehouse duties.
- HR/IR issues
Warehouse Manager
01.2012 - 11.2012
- Planning
- Stock Control
- Order Handling
- People Management
- Asset Management include fleet
- Superior Customer Service
- Route planning
- Housekeeping
- Health and Safety
- Name of
Depots Auditor
09.2008 - 12.2011
- Reason for leaving : Accepted A Position at Klm Distribution as Progress Milling was retrenching at that time
- SUMMARY OF DUTIES
- Investigate stock loss, variance, inventory planning
- Maintaining stock level and assets of the company
- Conduct and manage stock take
- Daily Banking and end of day procedures
- Audit of depots, audit sales, invoice and stock returns
- Health and safety procedures
Stock Control Supervisor
Nature’s Health Products
03.2007 - 06.2008
- Reason for leaving : Liquidated
- SUMMARY OF DUTIES
- Maintaining stock level for the branch
- Ordering of stock
- Receiving and dispatching of stock
- Distribute stock to customers
- Supervising warehouse staff
- Conducting stock take at month end
- Name of
Receiving
11.2000 - 03.2007
- Reason for leaving : Changing Of Environment
- SUMMARY OF DUTIES
- Dispatch, ordering and receiving
- Receiving and dispatching stock
- Store keeping
- Conduct stock taking
- Assist with stock take procedures
- Investigating of stock queries
Education
Matriculated -
Relebogile Senior High School
Phalaborwa 01.1992 - 01.1997
National Diploma - Business Management
Pietersburg Technical College
PolokwaneCertificates in Occupational Health and Safety Organization for Health and safety management Risk assessment and -
University of Cape Town Upper Campus
Cape TownSkills
COMPUTER SKILLS / EXPERIENCEundefined
Timeline
Branch Manager
Rentokil initial
08.2016 - Current
Service supervisor
05.2014 - 08.2016
Klm Setati Food Services
05.2014 - 07.2016
Warehouse Manager
01.2012 - 11.2012
Depots Auditor
09.2008 - 12.2011
Stock Control Supervisor
Nature’s Health Products
03.2007 - 06.2008
Receiving
11.2000 - 03.2007
Matriculated -
Relebogile Senior High School
01.1992 - 01.1997
National Diploma - Business Management
Pietersburg Technical College
Certificates in Occupational Health and Safety Organization for Health and safety management Risk assessment and -
University of Cape Town Upper Campus
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