Thabo Matshaya
Tembisa
Summary
Dedicated and personable waiter with over six years of experience in fast-paced dining and bar environments. Committed to providing exceptional customer service and creating a welcoming atmosphere. Seeking to leverage strong communication skills and attention to detail to enhance guest satisfaction and contribute to the success of the company.
Overview
6
6
years of professional experience
Work History
Waiter
Braza Emperors Palace
Tembisa
09.2018 - Current
- Customer Service: Greet guests warmly, present menus, and provide recommendations to enhance their dining experience
- Order Management: Accurately take orders and relay them to the kitchen, ensuring all details are correct
- Menu Knowledge: Be familiar with menu items, ingredients, and daily specials to answer questions effectively
- Cleaning and Organization: Maintain a clean dining area by clearing and resetting tables, as well as ensuring that utensils and condiments are busy perious
- Problem Resolution: Address customer complaints or issues promptly and professionally to ensure satisfaction
- Problem-solving Collaboration: Work closely with kitchen staff and fellow servers to ensure smooth operations and excellent service
Education
Matric NQF 4 -
Armour Foundation Learning Institute
Tembisa, 163210.2024
Skills
- Customer Service
- Attention to detail
- Teamwork
- Time Management
- Menu Knowledge
- Sales skills
- Multi-tasking
- Communication
References
Nicole Phiri, 40 Lake Grace Estate, 3 New Marguerite Avenue, Primrose, Gauteng, 1401, nphiri@peermont.com, 0749607199
Languages
- English
- IsiZulu
- Sepedi
- IsiXhosa
- Afrikaans
Languages
English
Advanced
C1
Timeline
Waiter
Braza Emperors Palace
09.2018 - Current
Matric NQF 4 -
Armour Foundation Learning Institute
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