Thabo Jack
Administration
Polokwane
Summary
Driven professional with a robust background in Social Grant Administration at SASSA, where I enhanced strategic planning through meticulous analysis of funding trends, leading to more aligned and suitable awards. Excelled in problem-solving and teamwork, significantly contributing to successful audits and grant program improvements. Demonstrated exceptional communication and decision-making skills, ensuring project needs were met efficiently.
Overview
4
4
years of professional experience
Work History
Sales Executive
VW Commercial Polokwane
02.2019 - 01.2021
Route Sales Person
Planet Fitness Gym
01.2018 - 12.2018
- Enhanced customer satisfaction by providing timely deliveries and addressing concerns promptly.
- Strengthened customer loyalty by conducting regular follow-ups and providing exceptional after-sales support.
- Contributed to a positive work environment through constructive feedback, open communication, and active participation in team meetings or training sessions.
- Actively participated in promotional events or marketing initiatives by setting up displays, conducting product demonstrations, or distributing samples as needed.
Social Grant Administration
SASSA
02.2017 - 12.2017
- Examined awards for alignment with need and suitability of terms and conditions.
- Contributed to strategic planning efforts by analyzing historical funding trends and projecting future resource needs.
- Conducted basic and in-depth research to meet grant investigation needs.
- Facilitated successful audits of grant-funded programs by maintaining thorough documentation on file for review purposes upon request from auditors or funders.
Education
N6 - Business Management
Tshwane North College
Pretoria01.2017
Grade 12 - Matric
Khaiso High School
Limpopo01.2014
Skills
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Computer Literacy
Phone Etiquette
Languages
IsiXhosa
Advanced (C1)
Sepedi
Advanced (C1)
English
Advanced (C1)
Tswana
Advanced (C1)
Xitsonga
Upper intermediate (B2)
Venda
Upper intermediate (B2)
Timeline
Sales Executive
VW Commercial Polokwane
02.2019 - 01.2021
Route Sales Person
Planet Fitness Gym
01.2018 - 12.2018
Social Grant Administration
SASSA
02.2017 - 12.2017
N6 - Business Management
Tshwane North College
Grade 12 - Matric
Khaiso High School