BMC Remedy
Thabo Don Kalabatane
Senior Account Manager/Business Development Manager/ Sales Director
Midrand
Summary
Dynamic ICT professional with a National Diploma in IT and an ITIL Certificate, offering over 23 years of extensive industry experience. Expertise as a Service Management Consultant for more than 11 years, complemented by a robust background in account management spanning 12 years across Sub-Saharan Africa, government sectors, telecommunications, and various other industries. Proven track record in driving business development initiatives and implementing effective ICT strategies for large organizations across diverse verticals, including banking, telecommunications, insurance, retail, and government. Currently focused on enhancing account and business development management efforts across all sectors and government entities.
Overview
23
23
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Business Development Executive
Matupunuka
07.2023 - Current
- Business development and account Management across all verticals (SOE, National Government, Municipalities) software, hardware, managed services sales.
- Customer engagements.
- Pipeline Generation.
- Tendering process and proposals.
Senior Account Manager Public Sector
Sizwe IT Group
08.2022 - 01.2023
- Business development and account Management customers (Eskom, Department of Justice, Office of the chief justice, National Prosecuting Authority, Public Protector, Department of trade and industry, CIPC, RTMC, RAF, Dept Transport) software, hardware, managed services sales.
- Customer engagements.
- CCTV and Access Control.
- Pipeline Generation.
- Tendering process and proposals.
Senior Account Manager Public Sector
Datacentrix
01.2020 - 07.2022
- Business development and account Management customers (Department of Justice, Office of the chief justice, National Prosecuting Authority, Public Protector, Department of trade and industry, CIPC, RTMC, RAF, Dept Transport) software, hardware, managed services sales.
- Customer engagements.
- CCTV and Access Control.
- Pipeline Generation.
- Tendering process and proposals.
Executive – Business Development
Matupunuka ICT
05.2018 - 11.2018
- Executive business development Matupunuka ICT
- Generate business and leads for Information Technology, Municipalities, SOE’s and Government departments.
- Manage Business development and employees.
- CCTV And Access Cotrol
- Generate proposal, respond to RFP’s and RFQ’s.
Account Executive
Blue Turtle
06.2015 - 07.2018
- Business development for clients (Eskom, FSB, National Treasury, Vodacom Tanzania, Vodacom DRC, SAPO, Strate, RandWater, East, West and Southern Africa.)
- Manage Business development.
- Generate proposal, respond to RFP’s and RFQ’s.
- Products – IT Security, Application management, BI and Analytics, Service Management.
Technical Account Manager
Blue Turtle
04.2011 - 08.2012
- New business in East, West and Southern Africa..
- Implementation and configuration of IT Service Management
- Upgrades and client consultation.
- Clients (Vodacom Tanzania, Vodacom Mozambique, Vodacom lesotho Safaricom Kenya, Sonangal Angola, MTN Swaziland, Harmony Gold, Vodafone Ghana, Ecobank Ghana, Legal Aid RSA)
Senior Application Specialist BMC Remedy
SITA Contractor
09.2009 - 03.2011
- System support, integration and development SITA SAPS CBU.
- Upgrade Remedy 6.3 to BMC Remedy 7.6 and custom applications
BMC Remedy Developer/Consultant
Blue Turtle Technologies
04.2006 - 09.2009
- Service Desk, Change Management, Asset Management, SLM and CMDB configurations and implementations in East, West and Southern Africa..
- Pre-sales presentations and generating proposals.
- System Development, ITSM implementation and support for Telco companies in Africa (Celtel Nigeria, Vodacom DRC, Vodacom Mozambique and Vodacom Tanzania, Unilever, MTN RSA, Dept Justice).
BMC Remedy Developer
Remedy Integrated Solutions
07.2004 - 04.2006
- Remedy Developer/Consultant (FNB, JD Group and MTN RSA)
Intern Student
SITA
03.2003 - 07.2004
- Oracle 9i developer and DBA
Education
National Diploma - Information Technology
Port Elizabeth Technikon
01-2005
Basic Computer Studies - undefined
Northern Cape Careers College
01-1999
Matriculation Exemption - undefined
Saint Boniface High School
01-1998
Skills
Business growth initiatives
Client relationship management
Customer acquisition
Sales and marketing strategy
Targeted lead generation
Deal Closing
Accomplishments
Deals Closed
- RTMC - R400 Million
- Office Of the Chief Justice R30 Million
- Department Of Justice 4 deals R190 Million
- Transnet R12Milion
- NPA R15 Million
- PRASA R3.5 Million
- Strate R10 Million
- National Treasury R12 Million
- FSCA (FSB) R12 Million
- Eskom R15 Million
- Vodacom Tanzania USD 2 Million
- NMB Bank Tanzania USD 500K
- Celtel Nigeria USD 5Million
- SafariCom USD 3Million
- Vodacom DRC USD 1.5 Million
- Equity Bank Kenya USD 500K
- Ecobank Ghana USD 1.5 Million
- MTN Cameroon USD 1.5 Million
Software
Certification
Certified BMC Completed 2006
Interests
Hobbies, Cricket, Soccer, Cooking
Timeline
Business Development Executive
Matupunuka
07.2023 - Current
Senior Account Manager Public Sector
Sizwe IT Group
08.2022 - 01.2023
Senior Account Manager Public Sector
Datacentrix
01.2020 - 07.2022
Executive – Business Development
Matupunuka ICT
05.2018 - 11.2018
Account Executive
Blue Turtle
06.2015 - 07.2018
Technical Account Manager
Blue Turtle
04.2011 - 08.2012
Senior Application Specialist BMC Remedy
SITA Contractor
09.2009 - 03.2011
BMC Remedy Developer/Consultant
Blue Turtle Technologies
04.2006 - 09.2009
BMC Remedy Developer
Remedy Integrated Solutions
07.2004 - 04.2006
Intern Student
SITA
03.2003 - 07.2004
Basic Computer Studies - undefined
Northern Cape Careers College
Matriculation Exemption - undefined
Saint Boniface High School
National Diploma - Information Technology
Port Elizabeth Technikon
Career Objectives
- Business development across various industries.
- Manage people to deliver quality service and products to clients.
- MBA