Thabitha Rala
Brealyn
Summary
Dynamic and results-oriented Administration Officer with experience in strategic planning, performance management, and public sector administration. Skilled in coordinating strategic and operational planning processes, engaging stakeholders, and preparing high-quality reports to support informed decision-making. Strong analytical, organisational, and communication skills, with a proven ability to improve operational efficiency, ensure compliance, and contribute to the achievement of departmental strategic objectives.
Overview
21
21
years of professional experience
Work History
Administration Officer (Strategic Planning)
Department of Human Settlements
East London, South Africa
10.2014 - Current
- Assist in facilitating and coordinating the development of the Department’s strategic plans, Annual Performance Plans, Annual Operational Plans and Service Delivery Improvement Plan.
- Assist in coordinating the inclusion of assessment feedback from Department of Planning, Monitoring and Evaluation (DPME), Office of the Premier (OTP) and National Department of Human Settlements into Annual Performance Plan.
- Ensure alignment of the Strategic Plan, Annual Performance Plan, Business Plans, White Paper, Annual Operational Plans, State of the Nation Address (SONA), State of the Province Address (SOPA) and Medium-Term Development Plan (MTDP).
- Assist in development Departmental Service Standards
- Assist in facilitating and coordination of compilation of quarterly/half year and annual report for the directorate against the directorate APP and AOP.
- Support the development of Provincial Short term Strategic goals.
- Cleaning up Annual Operation Plan and Annual Performance to reflect the next planning circle.
- Coordinate collating Part A inputs from respective programmes to be included in the Annual Performance Plan.
- Assist with the implementation of revised framework for Strategic Plans and Annual Performance plans.
- Coordinate the approval and tabling of strategic plans and annual performance plans to Parliament within set timeframes.
- Compile half year and Annual report for SDIP.
- Coordinate meeting for one on one strategic planning sessions with programmes.
- Assist with the implementation of the strategic planning processes and training workshops.
- Provide technical guidance on the alignment of manager’s performance agreements with the strategic plans and annual performance plans.
- Provide technical guidance on the development of performance indicators and Technical Indicator Descriptions (TIDs).
- Assist in the implementation of the strategic plan and report findings.
- Monitoring of Unit Budget.
- Conduct research on emerging trends to enhance planning during strategic planning sessions.
- Assist with the development of the Departmental SDIP.
- Assist with the reviewal of Departmental Strategy and facilitate the development of the new strategy.
- Update and manage the database of performance information from the annual report and utilize the information for the development of the MTDP targets and Programme of Action (PoA).
- Provide financial administrative support services for strategic planning Unit.
- Request and analyse BAS reports.
- Capture and update expenditure in the commitment register.
- Compile cash flow projections.
- Conduct the shifting of funds for the unit.
- Liaise and communicate with other directorate and outside stakeholder.
- Archiving, filling and professional records keeping.
- Procure goods and services. Arrange travelling and accommodation.
- Prepare attendance registers for unit meetings.
- Monitor units leave and attendance registers.
Intern (Stakeholder Engagement and IGR)
Department of Human Settlements
06.2011 - 05.2013
- Liaise with strategic partners around human settlements development agenda.
- Assist programmes to schedule and organise Special Programmes engagements.
- Assist with logistics that are aligned with the launch and handover of the projects.
- Assist with report writing and minutes taking during engagement with our stakeholders.
- Manage and update departmental database of stakeholder.
- Communicate and co-ordinate with internal directorates.
- Assist in preparation of memorandums and reports.
- Liaise with Regions and Districts Municipalities regarding the seating of Wide Infrastructure Forums and other IGR structures.
- Direct requests and unresolved issues to the designated programme manager.
- Follow up on issues from the resolutions of IGR meetings.
- Consolidate IGR reports.
- Assist programmes to schedule and organise stakeholder engagement sessions.
- Assist in the coordination of Govan Mbeki Awards.
- Facilitate the smooth running of the office the Senior Manager.
- Receive and type correspondence for the Office.
- Provide assistant to the Managers of the Division.
- Workshops and initiatives when required, Filling documents of the office.
- Assist in monitoring the directorate budget.
- Liaise and communicate with other directorates and outside stakeholder.
- Facilitate in co-ordination of compilation of quarterly/half year and annual report for the directorate.
- Archiving, filling and professional records keeping.
- Communication with Internal and External stakeholder.
Internship
Buffalo City Public FET College
01.2010 - 01.2011
- Filing documents of the office.
- Typing documents.
- Data capturing portfolio of students and lectures on the system.
- Answering telephone.
- Prepare Minutes on meetings.
- Monitoring student’s portfolio and Lectures portfolio.
- Managing Head of Programme's Diary.
Technology Administrator
Business Connexion
01.2006 - 12.2006
- Monitor the status of escalated queries and provide regular feedback to clients.
- Assigning and monitoring of calls.
- Time & Material Calls settling on remedy.
- Liaise and communicate with other directorate and outside stakeholder Address client queries.
- Maintain and developing internal and external senior and executive level client relationship.
- Capturing job card and send them for billing.
- Monitor the status of escalated queries and provide regular feedback to clients.
Education
Certificate in Recognition of Prior Learning - RPL NQF 5
Jeppe College of Commerce and Computer Studies
East London06-2021
Short Learning Programme - Report Writing Skills & Effective Writing Skills
Nelson Mandela University
East London02-2017
Short Learning Programme - Monitoring & Evaluation for Organizational Performance
Nelson Mandela University
East London03-2016
Short Learning Programme - Applied Monitoring and Evaluation for Organizational Performance
Nelson Mandela University
East London 06-2016
Higher National Diploma - Management Assistant
Buffalo City FET College
East London 01-2010
Short Programme - Office Administration
Damelin College
East London 05-2010
Senior Certificate - Matric
Joe Slovo Hig School
Cape Town 01-2005
Skills
- Class representative
- Athletics
- Computer skills
- Administration skills
- Communication skills
- Organizational management
- Research
- Strategic planning
- Performance assessment
- Stakeholder engagement
- Data analysis
- Financial administration
- Report writing
- Project coordination
- Time management
Accomplishments
Academic Award for best student in Management Assistant
Attributes
- Good interpersonal relations
- Ability to work to strict deadlines
- Hard working person
- I am well organized
- I consider myself a quick learner and very flexible to change environments and very courtesy
- I have attention to details and apply myself well
References
- Mr. T Qwanyashe, Director: Strategic Planning, Department of Human Settlements, (082) 5555 584
- Ms. Z Maweni, Deputy Director: Institutional Performance Assessment and Programme Evaluation, Department of Human Settlements (074 142 4382)
- Ms. Z Mabai, Director: Institutional Performance Assessment and Programme Evaluation, Department of Human Settlements, (076) 855 7103
Personal Information
- ID Number: 8803090671081
- Date of birth: 9 March 1988
- Health: Excellent
- Drivers License:C1
- Gender: Female
- Marital status: Married
- Nationality: South African
Training
Breaking Barries to entry into the Public Service Orientation Programme
Timeline
Administration Officer (Strategic Planning)
Department of Human Settlements
10.2014 - Current
Intern (Stakeholder Engagement and IGR)
Department of Human Settlements
06.2011 - 05.2013
Internship
Buffalo City Public FET College
01.2010 - 01.2011
Technology Administrator
Business Connexion
01.2006 - 12.2006
Certificate in Recognition of Prior Learning - RPL NQF 5
Jeppe College of Commerce and Computer Studies
Short Learning Programme - Report Writing Skills & Effective Writing Skills
Nelson Mandela University
Short Learning Programme - Monitoring & Evaluation for Organizational Performance
Nelson Mandela University
Short Learning Programme - Applied Monitoring and Evaluation for Organizational Performance
Nelson Mandela University
Higher National Diploma - Management Assistant
Buffalo City FET College
Short Programme - Office Administration
Damelin College
Senior Certificate - Matric
Joe Slovo Hig School