Thabitha Motau

Strategic thinking individual with over 25 years of experience in crafting and executing IT strategies and service models that align with business objectives. Successful track record includes the implementation of multi-million-rand complex managed service contracts, development and implementation of service management strategies, building high-performance teams, and fostering a culture of innovation. Adept at driving digital transformation, building strong client and partner relationships, and achieving operational excellence.Offering engaging and pleasant personality with expertise improving customer relationships.

• Created the 1st SIAM model and structure within Dimension data
• Supervised a team of 10 staff members.
• Documented standard service architecture model which led to adaption across the South African region
• Documented standard Service description for easier contract packaging by Services architects

Contracts Won:

Dimension Data

• City of Johannesburg - Three Years - R460 Million
• Coca Cola Beverages Africa - Five Years - R450 Million
• Alexander Forbes - Per Year - R 46 Million
• Governance Contract - Five Years - R30 Million
• Nampak - Three Years - R2.5 Million
• Alexander Forbes - Five Years - R40 Million

Accenture

• Nedbank IT Service Management Strategy and Implementation - $100 Million
• Nedbank Enterprise System Management Strategy and Implementation - $40 Million
• Plascon SA IT Service Management Strategy - $4 Million
• SASOL Group Unified Collaboration Strategy - $5 Million

Professional Director development programme

I enjoy spending time in nature walking. When I have some spare time a go into my garden and plant vegetable, make seedling for the next season to plant