Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Thabiso Sebata

Pretoria,South Africa
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Thabiso Sebata

Summary

Creative and innovative professional with strong administrative background. Proactive and resourceful team player, committed to improving efficiency and productivity of administrative team. Experienced in training and mentoring administrative staff in variety of common tasks and projects.

Assertive professional with impressive track record in mobile phone sales and connections. Reputable for good judgement in business and sales matters. Passionate about improving sales performance year after year.

Customer-oriented Sales Consultant with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Driven individual with knack for organisation and problem-solving, possessing strong analytical skills and proficiency in Microsoft Office Suite. Demonstrates excellent communication abilities and keen eye for detail. Ready to contribute to success and growth of organisation in Office administrative role.

Overview

5
years of professional experience

Work History

RBI Technical Solution International (Pty) Ltd
Pretoria

Review Network Tower Reports / administrator
03.2024 - 02.2025

Job overview

  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Oversaw database to maintain updated records and accuracy.
  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Spearheaded office workflow coordination, utilising employee strengths and skillsets to better address task needs.
  • Assisted senior administrators to effectively coordinate large-scale events.

Sunglasshut
Pretoria, South Africa

Sales consultant
12.2019 - 01.2022

Job overview

  • Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction.
  • Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
  • Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
  • Maintained excellent knowledge of industry trends to remain ahead of competitors.
  • Monitored inventory levels to prevent stock shortages and overages.
  • Empathized with customers and translated technical concepts to promote understanding.
  • Applied exceptional customer service skills across all sales channels to engage prospects.
  • Maintained store standards to uphold clean, professional appearances.
  • Built strong relationships with customers, resulting in repeat business by 10% increase .
  • Remained knowledgeable in current stock to provide helpful, informative customer advice.
  • Handled after-sales services proficiently, ensuring client retention.
  • Provided customers with price information and handled financial transactions.
  • Assisted customers with product returns, converting refund requests into exchange opportunities to maximize store revenue.

Education

Alison
Online Course

CPD Certificate from Introduction To Estate Agents
12.2024

Institute For Sustainable Risk Management
Pretoria

National Certificate from Occupational Health and Safety
12.2016

Vukani Mawethu Secondary School
Pretoria, Mamelodi

Matric
12.2015

Skills

  • Written and verbal communication
  • General office administration
  • Telephone etiquette
  • Production reporting
  • Database administration
  • Attention to Detail
  • Administrative procedures
  • Computer literacy
  • Risk Assessment
  • Safety inspections
  • Customer Service
  • Customer engagement
  • Sales and marketing
  • Telephone sales

Timeline

Review Network Tower Reports / administrator

RBI Technical Solution International (Pty) Ltd
03.2024 - 02.2025

Sales consultant

Sunglasshut
12.2019 - 01.2022

Alison

CPD Certificate from Introduction To Estate Agents

Institute For Sustainable Risk Management

National Certificate from Occupational Health and Safety

Vukani Mawethu Secondary School

Matric
Thabiso Sebata