Thabiso Wisso
Webmaster Manager
Roodepoort
Summary
Web development professional with extensive experience managing and optimizing websites for performance, security, and user experience. Skilled in Shopify, Woo-Commerce, and GoDaddy, with expertise in content updates, e-commerce management, order fulfillment, SEO, and analytics tracking. Adept at resolving technical issues, managing hosting and domains, and coordinating cross-functional projects to deliver smooth, high-functioning online platforms.
Overview
13
13
years of professional experience
Work History
Digital Platforms / Webmaster Experience
Rooster, Butan, and KaryKase
Johannesburg
01.2022 - Current
- Managed website operations
- Product listings and promotions were aligned with business goals
- Applied platform management skills across Shopify, Woo-Commerce, and GoDaddy
- Configured and purchased domains for websites.
- Utilized analytics tools to monitor site traffic trends and make data-driven improvements to the website''s design and functionality.
- Maintained exceptional customer service ratings for company on Butan website.
- Managed multiple projects simultaneously, delivering high-quality results within tight deadlines.
- Collaborated with marketing teams to create SEO strategies that boosted search engine rankings.
- Optimized load times by reducing file sizes, compressing images, minifying CSS/JS files 19.
- Migrated existing websites onto new platforms without losing essential data or compromising site functionality.
- Streamlined content management processes for efficient uploading and updating of web pages.
- Designed mobile-responsive websites to improve user experience on various devices.
Online Store Manager / Technical Support
Urban Zulu, Benrose
Johannesburg
05.2016 - 12.2018
- Managed and maintained the company website and e-commerce operations
- Supervised online orders, dispatch, and couriers.
- Provided technical support and data analysis across the company
- Implemented website updates, UX/UI improvements, and ensured website performance
- Implemented new e-commerce platform features, streamlining processes and improving overall efficiency.
- Analyzed sales data to identify trends, forecast future demand, and make informed purchasing decisions.
- Enhanced site search functionality for easier product navigation and better user experience.
- Increased online sales by implementing effective marketing strategies and managing promotional campaigns.
Technical Support
Rekenaars (Vengaland), Parys
Parys
01.2013 - 01.2015
- Installed and configured networks and Wi-Fi systems -
- Performed hardware and software upgrades and troubleshooting -
- Toshiba Malfunction Printer Technician - Supported N-Computing systems
- Reduced troubleshooting time by providing efficient technical support for AV equipment issues.
- Provided technical support for existing applications, diagnosing issues and implementing fixes.
- Collaborated with team members to develop new strategies for optimizing technical support services.
- Increased customer satisfaction, providing timely technical support and resolving product issues.
- Mentored junior engineers, sharing expertise in advanced technical support methodologies.
- Increased sales revenue by providing timely and effective technical support to clients.
Education
International Advanced Diploma - Computer Studies (IAD)
CTI Institution
Vanderbijlpark, Gauteng12.2007
International Diploma - Computer Studies (IDCS)
CTI Institution
Vanderbijlpark, Gauteng01.2007
Skills
E-commerce management,
Backup management and compliance (GDPR, POPIA) -
Reporting and data interpretation
Domain management
Website development
Database administration
Performance optimization
Web analytics
Conversion rate optimization
Content layout
Web hosting management
Problem-solving
Front-end development
Website optimization
SEO best practices
Accomplishments
Valke Under 16 Rugby Team - Toshiba Technical Basic Training
References
Buyi Msithini, Marketing Manager, 084 422 8977, Butan & Thread60
Gerrit Hahn, Director, 066 200 2817, Rightland & Rooster,
Elias, Production Manager, 083 207 0619, Urban Zulu
Timeline
Digital Platforms / Webmaster Experience
Rooster, Butan, and KaryKase
01.2022 - Current
Online Store Manager / Technical Support
Urban Zulu, Benrose
05.2016 - 12.2018
Technical Support
Rekenaars (Vengaland), Parys
01.2013 - 01.2015
International Advanced Diploma - Computer Studies (IAD)
CTI Institution
International Diploma - Computer Studies (IDCS)
CTI Institution
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