Skilled STEM & 4IR Program Supervisor successful at developing and overseeing programs of all sizes. Demonstrated track record of achievement over 10 years of experience in Training and Development. First-rate communication, interpersonal and organizational abilities. Semi- Expert in developing comprehensive curriculum to address current technology evolution and innovation. Personable communicator with proven ability to deliver engaging lessons to target learning objectives and prepare students for success.
Overview
18
18
years of professional experience
18
18
years of post-secondary education
10
10
Certificates
Work History
STEM & 4IR Programmes Manager
Siyafunda Community Technology Centre
Alberton, Gauteng
10.2017 - Current
Assessed submitted class assignments, determined grades and reviewed work with struggling students to boost success chance.
Planned and executed meetings to connect organizational representatives, community members and clients.
Delivered training for staff development, change management and materials, process and technical controls.
Coordinated daily tasks including recruitment, office upkeep and inventory maintenance.
Oversaw over 5 projects each year from concept through final delivery.
Performed program research and analyzed data collection to develop cost estimates and budgets.
Developed and administered project budgets.
Created and presented data using MS Excel spreadsheets and other MS Office tools.
Improved success of program by making proactive adjustments to operations.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
Designed, implemented and managed successful training programs to meet department and school needs.
Provided subject matter expertise on all courses, materials and lesson plans.
Handled day-to-day running of STEM & 4IR center, ensuring high levels of productivity and progression.
Demonstrated respect, friendliness and willingness to help wherever needed.
Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
Maintained energy and enthusiasm in fast-paced environment.
Business Support Coordinator
LETSMANAGE BUSINESS SERVICE PTY LTD
Kempton Park, Gauteng
05.2017 - 09.2021
Represented company at conferences and seminars to boost outreach.
Processed employee expense reports quickly to prevent delays in payouts.
Identified and managed service risks within company, recommending best practice enhancements and guidelines updates.
Tracked and analyzed reports to determine needed improvements.
Developed 12 effective improvement plans in 2017.
Used Quickbooks to model data and forecast trends.
Generated reports of findings to help management with making key decisions.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Worked closely with Director to maintain optimum levels of communication to effectively and efficiently complete projects.
Actively listened to customers, handled concerns quickly and escalated major issues to Director.
Served customers in a friendly, efficient manner following outlined steps of service.
Developed and maintained courteous and effective working relationships.
Senior Administrative Clerk
Ekurhuleni Metropolitan Municipality
Germiston , GAuteng
07.2009 - 12.2015
Observed company guidelines related to data protection and confidentiality to prevent information loss and breaches.
Developed improvements to enhance business reporting capabilities, support success training processes and track district goals.
Book Appointments for different services
Administration of Information area by keeping neat and tidy at all
times
Arrange emergency transport for ill/emergency clients as requested
by medical staff
Keep records of all communications electronically and hard copies
for record purposes
Ensure that machines are maintained and operational
Ensure that there are sufficient consumables for printing machines
Maintain confidentiality in respect of all personal and medical client
information
Prepare agendas, take minutes and type any documents.
Ensure all assets are accounted for and reported on as required by
the manager
Generated documents necessary for internal meetings.
Provided direction, support and ongoing feedback to staff.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Enhanced training approaches to better educate staff and consultants on Data Management
Data Capturer (Internship)
Gauteng Department of Health
Thokoza, Gauteng
02.2008 - 03.2009
Used critical thinking to break down problems, evaluate solutions and make decisions.
Used Microsoft Word and other software tools to create documents and other communications.
Worked flexible hours; night, weekend, and holiday shifts.
Created plans and communicated deadlines to ensure projects were completed on time.
Collection and capturing of research related data from clinics for
analysis of research to be used to improve service delivery.
Assist with the preparation of regular and ad hoc reports required
by the EMM and the GDoH
General Administrative duties
Attend to telephonic and personal enquiries by providing the
relevant information to aid problem solving
Peer Educator (GroundBreaker)
LoveLife
Katlehong , Gauteng
02.2006 - 05.2008
Complemented paid staff to successfully execute organization's mission.
Provided guidance and support to participants to promote memorable experiences.
Worked with clients to improve life choices and maximize benefits of programs.
Collaborated on program operations with Area Manager, including offering feedback from participants and improvement recommendations.
Identified service gaps and located needed resources for individuals, including bursaries, work placement and other support.
Detailed program operations and participant activities with comprehensive recordkeeping.
Educated potential participants on available services and processes to engage in program.
Coordinated team-building group activities to promote socialization.
Adhered to privacy policies and procedures for served populations.
Participated in marketing and fundraising to promote organizational awareness.
Demonstrated positive social skills to build healthy relationships.
Oversaw day-to-day activities of residents in LoveLife facility.