Thabiso Mthembu
Johannesburg
Summary
I am an ambitious and self-motivated individual seeking to start a Bachelor of Commerce in Accounting Science. After previously pursuing a degree in Geology, I have decided to follow my true passion in the financial sector. My current learnership has helped me develop valuable workplace skills, discipline, and problem-solving abilities. I am applying for this bursary to give my studies a genuine chance, achieve academic success, and build a meaningful career in Accounting and Finance.
Overview
1
1
year of professional experience
4
4
Languages
Work History
Learner: Contact Centre Agent
Altron Fintech
02.2025 - Current
- - Provide customer service and handle inbound calls regarding debit order deductions.
- - Assist clients with queries ranging from simple account questions to technical system issues.
- - Operate and navigate multiple company software systems to support service delivery.
- - Appointed as Delter System and Training Department Manager among fellow learners — responsible for conducting client audits and tracking compliance performance.
- - Recognised for initiative and excellent performance in responsibilities beyond initial contract scope.
Education
National Senior Certificate - Matric
Nkosithandile High School
01.2022
Bachelor of Commerce - Accounting Science
Bachelor of Science - Geology
University of The Witwatersrand (Wits University)
Johannesburg, South Africa01-2024
Skills
- Strong written and verbal communication skills
- Intermediate computer literacy (MS Office and digital tools)
- Teamwork and collaboration abilities
- Effective problem-solving skills
- High attention to detail
- Willingness and eagerness to learn
- Good interpersonal and relationship-building skills
References
Estee, Swanepoel, Human Resources, Estee.Swanepoel@altron.com, Altron TMT (Pty) Ltd, 010 060 4444 (for employment confirmation)
Accomplishments
- Acquired practical Auditing knowledge and experience through workplace exposure
- Developed Contact Centre Skills, enhancing communication, customer service, and professionalism
Extracurricular Activities and Community Involvement
RCL School President (Nkosithandile High School, 2020): Provided leadership, represented learners, and coordinated school activities, following a long record of serving as class prefect from primary through high school. Debate Team Member (High School): Actively participated in school debate competitions, presentations, and poetry events, consistently achieving top results. Deputy Secretary (Residence Office, 2023): Served as a valuable member of the Deputy Secretary office, contributing to student engagement and administrative support. Medhurst Netball Club: Received a Certificate of Recognition and a Medal for exceptional skills, teamwork, and commitment to the university’s male netball team. ROCSOC (School of Geosciences Society): Active member of the Rock Society, participating in academic discussions, field trips, and events that promoted geological knowledge and networking. Youth Power Group: Actively participated in a church-based youth development program, promoting personal growth and community involvement. 3C Church (Johannesburg Branch): Regular and active member, involved in community activities and outreach programs.
Reading
I am an avid reader, whether it’s a magazine article, a thrilling fiction novel, or any piece of literature I can get my hands on. I enjoy discovering new words and exploring creative ways to express myself.
Timeline
Learner: Contact Centre Agent
Altron Fintech
02.2025 - Current
National Senior Certificate - Matric
Nkosithandile High School
Bachelor of Commerce - Accounting Science
Bachelor of Science - Geology
University of The Witwatersrand (Wits University)