Thabiso Mpofu
Technical/Test Analyst
KEMPTON PARK
Summary
Experienced and methodical tester with a talent for supporting product design and development processes through thorough test plan creation and implementation. Utilizes strategic resources for efficient and effective testing procedures. Proficient in writing, executing, and reporting test data to identify and address potential issues or improvements. Committed to providing valuable product insight throughout development and deployment phases, contributing to team and organizational success. Well-experienced in testing and documentation, demonstrating reliability in completing tests and maintaining detailed records. Engaging and pleasant personality dedicated to accuracy and efficiency.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work History
Technical/Tester Analyst
FNZ
Sandton
11.2018 - Current
- Technical Requirement Analysis & Documentation
- Create the User Stories/Tasks prioritized on the Backlog with Acceptance Criteria
- Perform testing (Performance, Regression, Functional, Integration, UAT etc)
- Own and understand the requirements for all clients
- Liaise with stakeholders to gather requirements (internal and external)
- Review and provide input into the BRS
- Attend the BA estimate meetings to provide high level estimates
- Break down requirements into appropriate size and level of detail to enable and support efficient prioritization management and delivery
- Due Diligence and Gap Analysis
- Obtain Client/business approvals
- Provide training content and facilitate training for users of technical solutions
- Prepare data fix scripts
- Facilitate JAD sessions internally and externally with clients and developer
- Liaise with business analysts, system analysts and developers in producing test plans
- Design and draw up appropriate test scenarios and test cases to implement the test plans
- Verify that test cases are performed against test plans to enable clear and accurate reporting of test results and progress
- Establish and maintain requirements verification documentation to specifically report on test coverage
- Execute test cases both manual and automated as identified by the relevant test plan
- Automation of test cases for regression testing
- Provide feedback and inputs to QA leadership
Team Leader Cash Management
Silica Financial Administration
Sandton
07.2016 - 10.2018
- Managed a team of 18 Administrators
- Empower Team Members
- Do Performance management
- Provide regular coaching and development!
- Do selection, recruitment, and orientation of new staff
- Deal with IR/disciplinary issues
- Develop and grow team members through training
- Manage leave schedules and approve leave
- Communicate and unpack strategy with teams
- Co-ordinate daily payments to a variety of destinations i.e
- Client withdrawals, Manco payment, broker commission payments through different systems such Investec Payment System (PMC), Standard Bank Internet Banking (CATS), both internal and External
- Reconciling the cash movement through the main account to transaction process through the line of business
- Reconcile Monthly debit order collections, monthly annuity payments, monthly annual fee runs
- Investigating unusual or unknown cash flows into or out of our bank account to resolve it
- Forecasting to predict the cash flow and balances to reduce the risk of insufficient funds
- Conduct Profit and Loss calculation and reporting on all processed backdates
- Authorize or releasing payments such as PMC Batches and CATS Batches on the system
- Conduct monthly Audit check on Cheque issued to ensure control of cheques issued or outstanding
- Manage & resolve daily queries on AWD queues and Inbox from Client Services
- Drive and test system development when required on IMS, SUN, PMC and DARA
- Refining Cash Management processes and controls on an ongoing basis
- Ownership and management of finance projects, especially driving automation where possible
- Ensure daily payment deadlines are always met
- Consult with Invested to report on unallocated deposits
- Consult with Client Services to resolve queries
- Reports on a weekly basis unallocated deposit to Investec
- Delegate and manage the investigation and recording of unallocated deposits in the product accounts
- Prepare statistic on unallocated deposits monthly and report to GRC
- Perform a reporting data schedule and a detailed comparative analysis on the month end stats of the unallocated and submit to Finance to be included in the reporting packs
- Conduct a broker stats report and submit to Finance to be included in the reporting packs
- Report on backdates on a weekly and monthly basis
- Internal management reporting
Cash Management Administrator & Recons
Silica Financial Administration
Sandton
11.2013 - 07.2016
- Reconcile members contributions daily (new business investments i.e
- All application loaded by new business equals member contribution for various product)
- Identification of Unallocated member deposits with bank and managing on AWD
- Reconcile all bank accounts (ledger to the bank statements)
- Updating ledger accounts daily through journals, created using information from IMS reports and bank statements
- Investigation, follow up and reporting of unallocated deposits
- Queries and follow ups (recons & other)
- Reporting (daily, weekly and monthly)
- Assist with and test implementation of new releases applicable to finance
- Assisting team members as and when required
- Meeting deadlines as required by management
- Liaise with internal auditors, to ensure we comply with the legislations
- Resolution of queries from internal and external parties
- Assisting team members when required
- Reconcile debit orders on a monthly basis
- Liaising with external auditors
- Involvement in testing when there are Line-of Business changes and upgrades, to ensure output is correct
- Interact with other areas of the business to ensure that all reconciliation items are resolved on time
- Knowledge of the Following systems: JDE, AWD, CASH FOCUS, FACS, DARA, CATS, IPH
Cash Management Administrator
Momentum
Centurion
03.2007 - 11.2013
- Allocations of transaction on FACS
- Processing Payment on FNB CAMS and Cash Focus
- Authorization of FX and payments
- Reconciliation of daily settlements for various clients
- Authorization of broker payment and client redemption
- Reconciliation of client investment account
- Reconciliation of cash accounts
- Reconciliations of Fund manager purchasers and sells
- Authorization of Funds manager payments
- Investigating and resolving queries
- Responding to emails from Internal client service and dealer room
- Maintain records of all queries, payments etc.
- Month end reconciliation on Investment accounts and cash books
- Month end reporting on JDE
- To process the settlement of FX trades in any currency
- To ensure the accurate and timeouts processing of settlement instructions
- Responsible for internal transactions with accounts
- Responsible for payments recalls, cancellation, Amendments
- Ensure that relevant settlement instructions are received prior to effecting settlement
- Capture payments accurately into Royal bank of Scotland
- Creating and maintaining process documents
- Ensuring that the team performs their daily task
- Ensuring that service level agreements are meet
- Making sure that recon deadlines are meet
- Liaising with internal and external auditors
- Creating Auto Recons Rules
- Reporting on UN-reconciled items
Education
ISTQB Certified Tester Foundation Level - Software Testing
ASSOCIATION FOR TESTING & SOFTWARE QUALITY ASSURAN
USA 01.2024 - 07.2024
Certificate Programme in Business Analysis (CPBA) - Business Analysis
Faculty Training Institute
Gauteng 01.2021 - 07.2021
Financial Accounting -
University of South Africa
Pretoria 01.2021 - Current
Banking Service Advice -
University of South Africa
Pretoria 01.2006 - 11.2006
Skills
Azure DevOps
API integration testing
Advanced SQL knowledge
Jira issue tracking
Quality assurance
Product tests
Reporting and analysis
Manual testing
Requirements analysis
Functional testing
Test automation
Full test lifecycle
Timeline
ISTQB Certified Tester Foundation Level - Software Testing
ASSOCIATION FOR TESTING & SOFTWARE QUALITY ASSURAN
01.2024 - 07.2024
Certificate Programme in Business Analysis (CPBA) - Business Analysis
Faculty Training Institute
01.2021 - 07.2021
Financial Accounting -
University of South Africa
01.2021 - Current
Technical/Tester Analyst
FNZ
11.2018 - Current
Team Leader Cash Management
Silica Financial Administration
07.2016 - 10.2018
Cash Management Administrator & Recons
Silica Financial Administration
11.2013 - 07.2016
Cash Management Administrator
Momentum
03.2007 - 11.2013
Banking Service Advice -
University of South Africa
01.2006 - 11.2006
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