Thabiso Mbuyazi
Office Administrator
Richards Bay,KZN
Summary
Dynamic Office Administrator with proven expertise in file management and customer service at Khonzi Engineering. Enhanced office efficiency through streamlined filing systems and improved communication processes. Recognized for exceptional attention to detail and effective multitasking, contributing to a productive work environment and fostering strong team relationships.
Overview
13
13
years of professional experience
Work History
Office Administrator
Khonzi Engineering
06.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Oversaw inventory management, ensuring office supplies were adequately stocked without overordering.
- Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
- Coordinated office maintenance and repairs, ensuring safe and pleasant working environment.
Administrator
Custodian Fiduciary
01.2023 - 05.2023
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Streamlined office operations by implementing new filing system, significantly reducing retrieval times.
- Developed comprehensive filing system that significantly improved document retrieval times.
- Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
- Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Administration Clerk
Shanduka Coal
01.2012 - 09.2015
- Handled incoming phone calls and answered questions from callers.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Established and maintained standard office procedures to achieve demanding targets.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
- Assisted in the preparation of detailed reports for senior management, ensuring accuracy and timeliness of information.
- Served as a reliable resource for colleagues seeking assistance with administrative tasks or office equipment troubleshooting needs.
- Collaborated with human resources teams on employee record-keeping efforts, helping maintain accurate documentation of personnel files throughout their employment lifecycle.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Edited and proofread documents for accuracy and completeness.
Education
No Degree - Certificate in Facilitation
Train You Can
Durban 04.2001 -
No Degree - National Diploma in Management of Training
Vaal University of Technology
Vanderbijlpark, South Africa 04.2001 -
Skills
Office operations management
File management expertise
Stock management
Database administration
Customer service
Scheduling appointments
Filing systems
Attention to detail
Problem solving
Effective communication
Time management
Administrative support
Mail handling
File maintenance
Office administration
Telephone reception
Database entry
Document scanning
Scheduling
File organization
Verbal communication
Spreadsheet development
Schedule and calendar management
Inbound phone call handling
Computer skills
MS office
Multitasking
Decision-making
Timeline
Office Administrator
Khonzi Engineering
06.2023 - Current
Administrator
Custodian Fiduciary
01.2023 - 05.2023
Administration Clerk
Shanduka Coal
01.2012 - 09.2015
No Degree - Certificate in Facilitation
Train You Can
04.2001 -
No Degree - National Diploma in Management of Training
Vaal University of Technology
04.2001 -