Summary
Overview
Work History
Education
Skills
Timeline
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Thabiso Mbuyazi

Office Administrator
Richards Bay,KZN

Summary

Dynamic Office Administrator with proven expertise in file management and customer service at Khonzi Engineering. Enhanced office efficiency through streamlined filing systems and improved communication processes. Recognized for exceptional attention to detail and effective multitasking, contributing to a productive work environment and fostering strong team relationships.

Overview

13
13
years of professional experience

Work History

Office Administrator

Khonzi Engineering
06.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Oversaw inventory management, ensuring office supplies were adequately stocked without overordering.
  • Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
  • Coordinated office maintenance and repairs, ensuring safe and pleasant working environment.

Administrator

Custodian Fiduciary
01.2023 - 05.2023
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Streamlined office operations by implementing new filing system, significantly reducing retrieval times.
  • Developed comprehensive filing system that significantly improved document retrieval times.
  • Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
  • Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Administration Clerk

Shanduka Coal
01.2012 - 09.2015
  • Handled incoming phone calls and answered questions from callers.
  • Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
  • Established and maintained standard office procedures to achieve demanding targets.
  • Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
  • Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
  • Assisted in the preparation of detailed reports for senior management, ensuring accuracy and timeliness of information.
  • Served as a reliable resource for colleagues seeking assistance with administrative tasks or office equipment troubleshooting needs.
  • Collaborated with human resources teams on employee record-keeping efforts, helping maintain accurate documentation of personnel files throughout their employment lifecycle.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Edited and proofread documents for accuracy and completeness.

Education

No Degree - Certificate in Facilitation

Train You Can
Durban
04.2001 -

No Degree - National Diploma in Management of Training

Vaal University of Technology
Vanderbijlpark, South Africa
04.2001 -

Skills

Office operations management

Timeline

Office Administrator

Khonzi Engineering
06.2023 - Current

Administrator

Custodian Fiduciary
01.2023 - 05.2023

Administration Clerk

Shanduka Coal
01.2012 - 09.2015

No Degree - Certificate in Facilitation

Train You Can
04.2001 -

No Degree - National Diploma in Management of Training

Vaal University of Technology
04.2001 -

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Thabiso MbuyaziOffice Administrator