Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thabiso Matsemela

Pretoria

Summary

Proven leader in retail management, adept at boosting sales and customer satisfaction through expert customer assistance and effective stock replenishment. At Studio 88, I spearheaded team collaboration and problem-solving, enhancing store operations and employee training. Skilled in store maintenance and teamwork, my approach significantly improves operational efficiency and service excellence.

Overview

15
15
years of professional experience

Work History

Store Assistant

The Cross Trainer
01.2015 - 03.2024
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
  • Collaborated with team members to ensure seamless operations during peak hours and special events.
  • Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales and customer satisfaction through personalized servicing.

Store Manager

Studio 88
01.2009 - 12.2013
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.

Education

High School Diploma -

Lehlabile Secondary School
Mamelodi, South Africa
04.2001 -

Skills

Customer Assistance

Stock replenishment

Store maintenance

Team Collaboration

Problem-solving aptitude

Teamwork and Collaboration

Timeline

Store Assistant

The Cross Trainer
01.2015 - 03.2024

Store Manager

Studio 88
01.2009 - 12.2013

High School Diploma -

Lehlabile Secondary School
04.2001 -

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Thabiso Matsemela