Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Thabiso Gumede

Thabiso Gumede

Information Technology
Brackendowns, Alberton,GP

Summary

IT technician who integrates technical acumen with problem-solving expertise to expand IT operations. Solid knowledge in information system and communication network maintenance, installation, troubleshooting, administrative support, and user management.

Overview

6
6
years of professional experience

Work History

IT Technician

MLG Investments
01.2023 - 01.2024
  • Installation of printers for clients and train them on how to operate them.
  • Maintained CCTV cameras.
  • Install computers for clients and debug issues with PC.
  • Managed and maintained computer systems, equipment and mobile devices by troubleshooting hardware and software issues, cleaning keyboards and computers.
  • Troubleshooting clients' network systems faults and fix them.

IT Technician

Dynamic Distributors
01.2019 - 01.2023
  • Performed troubleshooting and repaired peripheral devices i.e. printers’ scanners.
  • Managed system wide operating system and software deployments as well as related software upgrade problems.
  • Maintained and monitored server room, wireless network (WiFi) and other server infrastructure, keeping system running seamlessly.
  • Monitored systems in operation and input commands to troubleshoot areas.
  • On-boarding new users to internal systems by providing network credentialing, desktop and laptops usage and BYOD programs.
  • Guided non-technical individuals with clear technical information.
  • Installed CCTV systems.
  • Supported sales department with technical issues.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Lab Manager /ICT teacher

Mpompota High School
01.2018 - 01.2019
  • Set up computers and networking systems.
  • Processed software and hardware by coordinating user setups, installation and upgrades.
  • Emphasized web etiquette and practical applications of technology for professional use.
  • Train and developed students' skills in word processing, spreadsheet and database programs.
  • Tested and evaluated students' progress to determine effectiveness and impact of teaching methods, materials and projects.
  • Assisted staff with computers and printers, delivering step by step instructions on basic use.

Internship

Eileen Light pty
03.2018 - 01.2018
  • Install and troubleshooting of printers.
  • Researched, develop and tested integrated software algorithms and tools for remote sensing and low data processing systems.
  • Worked in office lab environment to test, debug and operate developed systems.
  • Analysed current information and help develop plans to address needs.
  • Assisting and interfacing with full time engineers.

Education

Associate Degree - IT

Limkokwing University of Technology
01.2019

Matric Certificate - undefined

Insika Senior Secondary School
01.2013

Skills

Network maintenance

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References

M., Makhalimele, Information Technology Specialist, +27 61 055 7174, Lovelife

Timeline

IT Technician

MLG Investments
01.2023 - 01.2024

IT Technician

Dynamic Distributors
01.2019 - 01.2023

Internship

Eileen Light pty
03.2018 - 01.2018

Lab Manager /ICT teacher

Mpompota High School
01.2018 - 01.2019

Matric Certificate - undefined

Insika Senior Secondary School

Associate Degree - IT

Limkokwing University of Technology

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Thabiso GumedeInformation Technology