Thabisile Pohlo

Operations Management Intern

Transnet National Ports Authority

10.2023 - Current

Supported project management efforts by tracking progress and ensuring timely completion of milestones.
Studied with senior staff to develop deep understanding of team processes and full operational activities.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Reported issues to higher management with great detail.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assisted in the preparation of comprehensive reports detailing operations performance, allowing for better decision-making by management.
Offered technical assistance to support front-line teams with daily operations and special projects.
Provided support during audits by gathering relevant documentation and communicating effectively with auditors throughout the review process.
Performed various administrative tasks such as data entry, filing documents, scheduling meetings which contributed to smooth daily operations.
Completed reports and paperwork on critical information impacting operations.
Handled administrative and data entry work for staff.
Developed strong organizational skills through managing multiple tasks simultaneously while maintaining attention to detail within tight deadlines.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Passionate about learning and committed to continual improvement.
Demonstrated leadership skills in managing projects from concept to completion.

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