Thabisile Kweyama

Contributed to the growth of an extensive customer base by providing exceptional service, maintaining a high level of professionalism, and representing the company''s values.

• Acted as a primary point of contact for high-profile clients, fostering trust and loyalty through consistent support and clear communication.
• Implemented new procedures to increase efficiency within the service liaison department, resulting in faster response times.
• Collaborated with marketing team to create impactful promotional materials, driving brand awareness and attracting potential customers.
• Delivered engaging sales pitches tailored to individual prospects'' needs, winning new contracts regularly.
• Increased sales revenue by building strong client relationships and providing exceptional customer service.

• Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
• Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
• Analyzed sales data to identify trends and areas of improvement, providing insightful reports to the sales team for strategic planning.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Organized and detail-oriented with a strong work ethic.