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Associate Principal Engineer

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Driven by a passion for exceptional service, a diverse journey through public service roles in waste management and agriculture has cultivated valuable experience. This foundation seamlessly transitioned into customer service, aligning an academic background with a long-held aspiration to excel as an aviation customer service representative. The dynamic nature of the aviation industry captivates, merging a love for travel with the excitement of thriving in fast-paced environments. With two years of experience in the call center industry, encompassing sales and technical support, there is a strong dedication to providing outstanding customer experiences and transforming each interaction into a memorable moment for customers across various sectors.

To work in a dynamic and progressive organisation where I can contribute to the achievement of its vision, goals, objectives and aims, while at the same time refining my skills and abilities.
Knowledgeable Operations Manager with proven ability to resolve customer issues efficiently and effectively. Demonstrated success in improving customer satisfaction through personalized support and proactive problem-solving. Leveraged excellent communication and conflict resolution skills to maintain positive client relationships.

Results-driven professional with expertise in customer service and team leadership at Nordstrom. Proven skills in sales, promotional strategy implementation, and customer engagement that enhance brand visibility. Strong foundation in marketing principles, ready to leverage interpersonal and promotional skills in [Desired Position]. Excellent communication abilities foster effective collaboration and relationship building.

Motivated and reliable individual with hands-on experience in customer service and teaching skate lessons. Currently completing a certificate in Digital Marketing, with a strong interest in building practical skills in communication, teamwork, and online marketing. Known for being responsible, adaptable, and extremely eager to learn.

Dynamic Registered Nurse with extensive experience in critical care at MHR, Cape Town. Expert in advanced cardiac life support and airway management, I excel in stabilizing critically ill patients while providing compassionate care. Proven track record in reducing readmission rates through effective discharge planning and interdisciplinary collaboration.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Dynamic professional with expertise in client relationship management and sales strategy development, leveraging skills in Microsoft Word, Excel, Outlook, PowerPoint, Siebel, Sales Force, and Icap to drive market analysis and contract negotiation. Proven track record in account retention through innovative solutions and strategic planning. Committed to advancing career goals by enhancing business growth and fostering long-term partnerships.
Proactive and detail-orientated individual with excellent time management and communication skills. Friendly, motivated and hardworking team player. Comfortable in fast-paced environments and willing to take on challenging work.
Knowledgeable account management professional with experience in developing client communications, sales strategy and contract negotiation. Cultivates long-term relationships and delivers high levels of customer service to achieve revenue targets.
Experienced sales professional with hardworking mentality and demonstrated success in increasing company profits. Familiar with preparing contracts, researching markets and collaborating with suppliers to improve quality. Clear communicator and practised multitasker with excellent problem-solving and relationship-building abilities.
Seasoned Account Manager with over 20 years of experience. Shares excellent client oversight, issue resolution and relationship-building skills. Highly effective at maximising repeat business opportunities.
Dedicated and driven Account Manager, committed to boosting client satisfaction across all accounts. Trains teams to address problems in proactive and knowledgeable manner to retain accounts and exceed targets. Identifies upselling and cross-selling opportunities to boost revenue.
Driven and resourceful professional with exceptional interpersonal and communication skills, combined with proven ability to build and maintain relationships with clients. Demonstrates strong problem-solving abilities and keen attention to customer needs. Ready to contribute to significant client satisfaction and business growth in Account Management or Service Delivery role.
Organised and adaptable person with strong communication, persuasion and multitasking abilities. Delivers high levels of product and service sales through knowledgeable and consistent customer advice. Proactive in prospecting for new customers and addressing customer requirements.

Customer service professional, who enjoys reading and spending time with her daughter! I'm Skilled in active listening and critical thinking, I excel in resolving issues and enhancing customer satisfaction. Having a track record of maintaining detailed records and delivering informed recommendations, ensuring seamless transitions for individuals I assist.

Dedicated and empathetic individual offering experience in direct patient care from prior nursing school experience of 2 years and phlebotomy experience. Committed to obtaining highest level of patient satisfaction while complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Thabisa Pearl Makhaphela

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Customer Service Representative

Telemarketing Sales Agent

Sales Agent

Sales Agent

Debt Collector

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Customer Service Representative

Telemarketing Sales Agent

Sales Agent

Sales Agent

Debt Collector

Matric -

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