Thabisa Patricia Gabavana

• Implementation & maintenance of the site SHE management system
• Control of compliance to the OHS Act and regulations
• Compiling SHE file and Ensuring adherence of the client specification
• Identify Hazards and risks associated on Site
• Checking if the correct PPE is issued and used according to the legislative requirements
• Performing monthly Safety Files Audits on the Subcontractors
• Conducting Tool Box Talk and SHE Committee Meetings
• Form part of the external, internal audit and client inspections on site
• Take full responsibility in compiling corrective report for the client report
• Support compliance with the site disciplinary procedure and zero tolerance policy
• Compile SHE Monthly reports, Environmental reports and Near misses reports
• Present Inductions for new employees on Site
• Writing and reviewing risk assessments for each task performed on site
• Implementation of the safe work procedures
• Investigations of the incidents occurred and compile a report
• Ensuring weekly inspections are carried out correctly for all tools and equipment used on
• Identifying aspects and impacts of the Project
• Ensuring that the project comply with ISO 18001 and 14001
• Attend monthly safety audit conducted by Safety agent.

· Implementation of site-specific integrated management system which includes:

o Training employees on site

o Ensuring that the correct safety resources are in place as per the Scope of the project

o Sub-contractor evaluation of safety plans, ensure requirements are met and signed off once compliant by all employees

o Establishing and maintaining Health and Safety Communication Structure

o Establish a system for planned task observations

o Implement and prepare various Health and Safety files as required by legislation and company policies

o Implement, communicate and assess site specific emergency plan

· Maintain site-specific Integrated Management System

o Identify risk and liability and address non compliance

o Compliance to ISO 9001, 14001, 18001 and 45001

o Maintain site specific legal compliance

o Prevent future risk and accidents due to same causes – site incident reports and communication

o Ensure on-site safety

· Meet legal, company and site-specific requirements

o Keep up to date with legal requirements as communicated

o Ensure all legal, organisational and site-specific health, safety and environmental requirements are met.

• Implementation & maintenance of the site SHE management system
• Control of compliance to the OHS Act and regulations
• Compiling SHE file and Ensuring adherence of the client specification
• Identify Hazards and risks associated on Site
• Checking if the correct PPE is issued and used according to the legislative requirements
• Performing monthly Safety Files Audits on the Subcontractors
• Conducting Tool Box Talk and SHE Committee Meetings
• Form part of the external, internal audit and client inspections on site
• Take full responsibility in compiling corrective report for the client report
• Support compliance with the site disciplinary procedure and zero tolerance policy
• Compile SHE Monthly reports, Environmental reports and Near misses reports
• Present Inductions for new employees on Site
• Writing and reviewing risk assessments for each task performed on site
• Implementation of the safe work procedures
• Investigations of the incidents occurred and compile a report
• Ensuring weekly inspections are carried out correctly for all tools and equipment used on
• Identifying aspects and impacts of the Project
• Ensuring that the project comply with ISO 18001 and 14001
• Attend monthly safety audit conducted by Safety agent.
• Implemented a proactive approach to hazard identification by regularly evaluating work processes and equipment for potential risks.

• Implementation & maintenance of the site SHE management system
• Control of compliance to the OHS Act and regulations
• Compiling SHE file and Ensuring adherence of the client specification
• Identify Hazards and risks associated on Site
• Checking if the correct PPE is issued and used according to the legislative requirements
• Performing monthly Safety Files Audits on the Subcontractors
• Conducting Tool Box Talk and SHE Committee Meetings
• Form part of the external, internal audit and client inspections on site
• Take full responsibility in compiling corrective report for the client report
• Support compliance with the site disciplinary procedure and zero tolerance policy
• Compile SHE Monthly reports, Environmental reports and Near misses reports
• Present Inductions for new employees on Site
• Writing and reviewing risk assessments for each task performed on site
• Implementation of the safe work procedures
• Investigations of the incidents occurred and compile a report
• Ensuring weekly inspections are carried out correctly for all tools and equipment used on
• Identifying aspects and impacts of the Project
• Ensuring that the project comply with ISO 18001 and 14001
• Attend monthly safety audit conducted by Safety agent.

• Attending Health and Safety Committee meetings
• Identifying hazards and risks on sites
• Assisting with the incident investigation
• Developing, implementing and improving the health safety plans, programmes and procedures in the workplace
• Conducting safety inspections and risk assessment.
• Promoted a culture of safety awareness among employees through educational initiatives and presentations.

• Answer and resolve inbound calls to prescribed standards
• Resolve inbound emails as per service delivery standards with strong focus on first call resolution
• Ensure contacts are handled as per agreed quality standards
• Manage and resolve customer complaints
• Identify and escalate calls to second level support
• Deal with complaints and enquiries promptly and efficiently
• Produce and maintain accurate records where required
• Project support officer for Tvet Colleges
• NYDA & Student support officer
• Leasing with the FOA’s and SSO’s regarding the applications process
• Giving support to the TVET’s regarding matters pertaining to NSFAS
• Partake in Outreach villages and townships
• Making a follow up with the officials to make sure if the queries were resolved
• Giving feedback to the NSFAS management team
• Also coming with ideas to tackle the shortcomings experienced at the institution and NYDA branch
• Helping students to apply at the NYDA branch Durban.

• Manage and keep incidence and complaints register of all sites
• Stakeholder Management: regularly meet and update any concern from the public and private institution
• HR Administration and support
• Training Logistics and support: Successfully executed training plans, sourced training
• Provide support to waste management facilities owners and Waste Managers in terms of operations, compliance with legislation relating to Waste e.g., NEMWA, NEMA, NWA, municipal bylaws and regulations
• Assisting in drafting of Environmental Authorizations for EIA projects
• Attend environmental forum meetings within the province.

• Assist customers for placing orders
• Manage the telephone and communication systems in the office
• Deliver timely, accurate and professional customer service
• Communicate with customers via phone, email and chat
• Utilise a variety of software tools to navigate customers’ accounts research and review policies and communicate effective solutions in a fun and fast paced environment
• Liaising with clients and resolving queries.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

• Inbound and outbound collection
• Manage the telephone and communication systems in the office
• Ensure effective debt collection
• Responsible for making Outbound calls: Negotiation & assertiveness
• Arrange with customers for them to make payments to the retail stores
• Questioning & listening to the customers
• Effective collecting
• Leaving effective messages.
• Worked in call center environment handling manual and automatically dialed outbound calls.
• Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.

• Assist in Reviewing of EMPs, Scoping Reports, and Full Environmental Impact Assessment Reports
• Assisting to Implement the provisions of NEM: Integrated Coastal Management Act (Act No.24 of 2008), National Environmental Management Act (Act No.107 of 1998), NEMA: Waste Act (Act No 59 of 2008), NEM: Biodiversity Act (Act No
• 10 of 2004) and NEM: Protected Area Act (Act No.57 of 2003)
• National Water Act
• Assisting with site inspections and compile reports (EIA Application)
• Assist in the Issuing of permits pertaining to coastal developments & Off- Road Vehicle Driving in terms of ICM Act, 2008
• Assisting in drafting of Environmental Authorizations for EIA projects
• Attend environmental forum meetings within the province.