Summary
Overview
Work History
Skills
Strengths
Personal Information
Contact
Timeline
GeneralManager
Thabile Mdladla

Thabile Mdladla

Food &Beverage And Professional Cookery
Etwatwa

Summary

  • As an individual, I have a unique strengths and abilities for growth. My strengths lie in my communication skills, trying and learning different skills and my ability to adapt to new situations with ease. Some of my strengths in a workplace are: Effective communication listening actively, and collaborate with others Time management Problem-solving
  • Digital skills
  • Fast learner with digital apps and software

Overview

3
3
years of professional experience

Work History

Professional Cook

Birchwood Hotel and Conference Center
10.2024 - Current
  • Elevated guest satisfaction ratings through timely execution of complex orders under tight deadlines while maintaining impeccable attention to detail.
  • Assisted in training new hires on company standards, recipes, and cooking techniques to ensure a consistent level of quality across the team.
  • Implemented creative solutions for reducing food waste, such as repurposing ingredients or adjusting portion sizes based on customer feedback.
  • Reduced wait times for diners by streamlining meal preparation processes without sacrificing quality or taste levels.
  • Maintained a high standard of presentation for all dishes served, enhancing the overall dining experience for guests.
  • Strengthened relationships with local suppliers to ensure consistent access to fresh, high-quality ingredients at competitive prices.
  • Contributed to cost control efforts by monitoring portion sizes and utilizing ingredients efficiently in recipe preparation.

Food and Beverage Server

Birchwood Hotel and Conference Center
06.2023 - 09.2024
  • Cleaned and set up tables to promptly seat guests and reduce wait times.
  • Greeted guests warmly to foster welcoming environment.
  • Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
  • Remained focused, calm and professional during peak rush hours.
  • Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
  • Adhered to health and safety standards while handling food and beverages.
  • Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.

Garment Merchandiser

Xilembeni Projects
05.2022 - 08.2022
  • Optimized seasonal collections, closely monitoring fashion trends and market demands.
  • Streamlined garment production processes for improved turnaround times and reduced lead times.
  • Ensured compliance with industry regulations and standards, adhering to ethical sourcing practices throughout the supply chain.
  • Established strong relationships with suppliers, fostering long-term partnerships for mutually beneficial growth.
  • Enhanced product quality with thorough quality control checks and regular supplier evaluations.

Skills

Institutional and batch cooking

Strengths

  • Effective communication
  • Time management
  • Problem-solving
  • Digital skills

Personal Information

  • Date of Birth:03/12/02
  • Nationality: South African

Contact

0676028575, thabilemdladla14.com

Timeline

Professional Cook

Birchwood Hotel and Conference Center
10.2024 - Current

Food and Beverage Server

Birchwood Hotel and Conference Center
06.2023 - 09.2024

Garment Merchandiser

Xilembeni Projects
05.2022 - 08.2022

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Thabile MdladlaFood &Beverage And Professional Cookery