Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
13
13
years of post-secondary education
Work History
Student Advisor
Berea college of Technology
Durban
02.2023 - 11.2023
Developed strong relationships with faculty members, fostering an environment of collaboration in support of student goals.
Conducted regular reviews of student progress reports, intervening early when potential issues were identified to prevent attrition.
Developed targeted intervention plans for at-risk students, coordinating resources from multiple departments to provide comprehensive support solutions.
Participated in ongoing professional development opportunities related to student success strategies and industry trends.
Analyzed student academic records to assess educational and career goals.
Planned and promoted career planning presentations, work experience programs and career workshops.
Financial Department
Woolworths Pty Ltd
Durban
11.2014 - 12.2015
To provide telephonic / remote / on-site support for all MICROS products
Verified all money drops and deposited money into appropriate accounts
Reconciled accounts
Processed marker checks and returned checks
Maintained various records of Main Bank activities
Pulled and counted mutilated money; prepared it to be returned to the bank
Held accountable to a high degree for the accuracy, confidentiality and thoroughness of department records and reports
Purchase order creation, capturing and filing
Managed and sorted customer filing, updated client details on systems
Sorted and filed bank statements
Created and filed Delivery Notes
Processed sales & customer invoices and statements
Verified invoices and credit notes
Maintained client age analysis & reduced debtor's days to below targets
Followed up on payments and allocations timeously
Confirmed payments from clients before month end
Resolved queries with clients timeously
Collected all outstanding monies timeously
Balanced currency, coin, counted and balanced foreign chips and checks in cash drawers at ends of shifts, and calculate daily transactions
Counted currency, coins, and checks received, by hand or using currency-counting machine
Identified transaction mistakes to ensure debits and credits balanced
Received soft count funds from the count room, revenue drops from other departments
Managed and monitored inventory levels and balanced the kiosks for each specific shift
Assisted Supervisor with deposits to outside banking institution
Communicated status of fluctuating cash levels to appropriate management
Worked the Player Services frontline window as assigned
Answered phone calls with proper phone etiquette
Complied with laws, company, department policies and regulations