Thabani Ndawonde
Durban
Summary
Dynamic and dedicated housekeeper with 3 years of experience at Marriott International, recognized for achieving over 95% guest satisfaction in room cleanliness. Proficient in safety compliance and efficient cleaning techniques, I excel in fast-paced environments and thrive on teamwork, ensuring exceptional service and timely room turnovers.
Conscientious hotel housekeeper with several years maintaining safe, orderly accommodations. Painstakingly compliant with both internal policies and local safety regulations. Dedicated to safeguarding guest comfort and eliminating all possible hotel liabilities.
Veteran professional specializing in providing services to high-end establishments. Committed to arranging in-room amenities to meet each guests' needs and fulfill all organizational goals. Exceeds guest and management expectations to make each stay truly special.
Skilled Hotel Housekeeper with background in maintaining cleanliness and orderliness of hotel rooms, lobbies, and public areas. Possess strong knowledge of deep cleaning procedures, room setup requirements, and guest service protocols. Known for outstanding organizational skills, ability to manage time effectively, and commitment to quality service. Contributed significantly to enhancing guest satisfaction levels in previous roles by ensuring clean and comfortable environment.
Overview
2
2
years of professional experience
2022
2022
years of post-secondary education
Work History
Hotel Housekeeper
Hilton hotels and resort
Carlifonia
10.2024 - 06.2025
- Replenished amenities and supplies in guest rooms and public areas daily.
- Reported maintenance issues to management for prompt resolution.
- Followed safety protocols while using cleaning chemicals and equipment.
Hotel Housekeeper
Marriot international
7750 Wisconsin Avenue, Bethesda, Maryland, United States
06.2023 - 06.2024
- Cleaned and maintained guest rooms to ensure high standards of cleanliness.
- Replenished amenities and supplies in guest rooms and public areas daily.
- Reported maintenance issues to management for prompt resolution.
- Followed safety protocols while using cleaning chemicals and equipment.
- Assisted team members in completing daily cleaning tasks efficiently.
- Communicated with guests to address requests or concerns regarding room cleanliness.
- Participated in training sessions to improve cleaning techniques and service standards.
- Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.
Education
Certified Operator Counter-balanced Lift Truck - Operator Counter-balanced Lift Truck
Bhekwell Training
01.2025 - 01.2025
Ezigqizweni High School
Richards BaySkills
Thabani Ndawonde
[0825624196] [thabanindawonde655@gmailcom]
[Durban] [https://wwwlinkedincom/in/thabani-ndawonde-99551a34a]
21 December
Hiring Manager
Hilton Hotels & Resorts
RE: Housekeeper Position (Job ID: #12345)
Dear Hiring Manager
I am writing to express my enthusiastic interest in the Housekeeper position at your Company, as advertised on Indeed With 3 years of experience in professional cleaning and a commitment to maintaining the highest standards of room presentation, I am confident I would be a valuable addition to your environmental services team
In my previous role at [Marriot international and hilton garden resort], I was responsible for cleaning and maintaining [Number of 20-30] rooms per shift while consistently meeting strict timeframes My key accomplishments include:
Attention to Detail: Consistently received 95% "excellent" ratings on guest satisfaction surveys regarding room cleanliness
Efficiency: Streamlined my cleaning process to improve room turnover time by 10% without sacrificing quality
Safety & Compliance: Expertly handled industrial cleaning chemicals and equipment according to OSHA and EPA safety guidelines
Team Collaboration: Worked closely with maintenance and front-desk staff to ensure immediate resolution of guest requests
I am particularly drawn to you because of its reputation for superior guest service and commitment to eco-friendly cleaning practices I am a physical, energetic worker who thrives in fast-paced environments and is available to work flexible hours, including weekends and holidays
Thank you for your time and for considering my application I look forward to the possibility of discussing how my skills can contribute to the continued success of the company
Sincerely,
[Thabani Ndawonde]
Languages
English
First Language
Spanish
Advanced (C1)
C1
German
Beginner (A1)
A1
French
Elementary (A2)
A2
Timeline
Certified Operator Counter-balanced Lift Truck - Operator Counter-balanced Lift Truck
Bhekwell Training
01.2025 - 01.2025
Hotel Housekeeper
Hilton hotels and resort
10.2024 - 06.2025
Hotel Housekeeper
Marriot international
06.2023 - 06.2024
Ezigqizweni High School