Thabang Rejoice Makgopa

Work History

Administrator

Chris Dinoko Trading Enterprise

Driekop, limpopo

04.2020 - Current

Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction.
Made decisions affecting daily operations such as overseeing purchasing and inventory management.
Streamlined processes to maximize operational efficiency.
Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
Managed scheduling, travel arrangements, communications screening and other administrative support tasks for Executive personnel.
Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
Established and updated work schedules to account for changing staff levels and expected workloads.
Managed agendas and calendars, boosting productivity and improving organizational initiatives.
Checked compliance of company safety plan and delivered recommendations to address regulatory issues.
Coordinated presentations for customers and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals.
Received and processed stock into inventory management system.
Strategized and implemented successful approaches to revitalize underperforming product lines and create profit-generating enterprises.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Monitored outstanding invoices and performed collections duties.
Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
Handled account payments and provided information regarding outstanding balances.
Managed invoicing and payment processing operations.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Processed payroll garnishments such as tax liens and child support.
Monitored and tracked all employees' leave time.
Monitored compliance with generally accepted accounting principles and company procedures.
Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
Assessed personnel performance and implemented incentives and team-building events to boost morale.
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Improved office operations by automating client correspondence, record tracking and data communications.

Finance Intern

Powers and Phuti Industrial Suppliers

Steelpoort, Limpopo

03.2019 - 03.2020

Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
Managed scheduling, travel arrangements, communications screening and other administrative support tasks for executive personnel.
Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
Create routine financial reports, including Income Statements and .
Accepted and processed account payments.
Maintained energy and enthusiasm in fast-paced environment.
Used Microsoft Word and other software tools to create documents and other communications.
Prepared bi-weekly payroll for 450 employees and maintained all associated files.
Reconciled accounts and investigated variances.
Administered financial aspects of contracts, including establishing and checking coding procedures, monitoring reports and updating internal files.
Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
Created plans and communicated deadlines to ensure projects were completed on time.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and all types of cash and banking reconciliations.
Reconciled accounts and reviewed all materials, including surplus, income, expense data, net worth and assets.
Collected and arranged financial information and entered details into Pastel financial management system.
Identified and investigated variances to financial plans and forecasts.
Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
Partnered with auditors on annual audits and realized compliance with governmental tax guidelines.
Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions.
Tracked financial progress by creating quarterly and yearly balance sheets.
Managed invoicing and payment processing operations.
Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Delivered clerical support by efficiently handling wide range of routine and special requirements.
Assisted with month-end closing processes and verified journal entries.
Analyzed financial information related to payroll, capital projects, operating expenses, professional service contracts and office supplies and equipment to examine budget needs.

Client Relation Consultant

Old Mutual Finance

Burgersfort, limpopo

01.2018 - 03.2019

Handled day-to-day running of client service, ensuring high levels of productivity and progression.
Demonstrated respect, friendliness and willingness to help wherever needed.
Served customers in a friendly, efficient manner following outlined steps of service.
Completed loan applications to ensure compliance with relevant credit regulations.
Used Microsoft Word and other software tools to create documents and other communications.
Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Exceeded goals through effective task prioritization and great work ethic.
Conducted research, gathered information from multiple sources and presented results.
Received and processed stock into inventory management system.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Connected with clients through consultative sales strategies to understand and address requirements.
Executed and devised business development strategies to attract and acquire new clients, including content marketing, cold-calling and networking.
Coordinated with operations staff to resolve service problems and boost client satisfaction.
Cultivated long-lasting client relationships based on trust and solid understanding of business needs.
Managed receptionist area by greeting visitors, responding to telephone and email inquiries and providing information for in-person requests.
Introduced clients to available online resources and services to increase convenience.
Maximized efficiency through effective resource allocation and employee management.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Implemented process improvements to increase productivity.

Bank Teller

Standard Bank Teller

Polokwane, Limpopo

08.2017 - 02.2018

Assisted customers with compromised debit cards and issued new credentials.
Checked amount details and fraud markers for transaction papers such as checks and money orders.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Reconciled cash drawer and resolved discrepancies.
Promoted products or services to each customer to consistently achieve sales targets.
Accessed computerized financial information to answer questions related to specific accounts.
Counted and packaged currency and coins.
Placed orders for customer checks and verified starting numbers.
Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
Removed mutilated currency from circulation.
Sold and cross-sold bank products to new and existing customers.
Turned in excess cash to maintain drawer security.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Performed general teller duties, including handling drive thru line, handling cash, balancing cash drawers, performing loan payments, issuing cashier's checks and money orders, checking account information and handling indoor line.
Coordinated daily cash reconciliation in high-volume location.

Summary

Overview

Work History

Administrator

Finance Intern

Client Relation Consultant

Bank Teller

Education

Bachelor of Business Administration Honours Degree NQF - Public Administration

BBA - Business Administration (Public Management)

National Diploma in Management: Accounting & Finance NQF: 6 - Accounting And Finance

High School Diploma -

Skills

Work Availability

Timeline

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