Thabang Paul Mbatha

Hardworking Waiter with 4 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

I am self-motivated and dependable proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Motivated waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

• Awarded "Outstanding Employee" in 2017
• Consistently maintained high customer satisfaction ratings.
• Realized an ongoing effort to boost revenue while reducing costs.
• Led team to achieve 2 million rand sales in one one month, earning recognition from upper management and financial reward.

• Association for Computing Machinery
• American Marketing Association
• Society of Human Resource Management
• Project Management Institute
• National Association of Social Workers

I am currently part-time self-employed, selling women's shoes and handbags. This is a new entrepreneurial spirit and dedication to making a difference in my family's financial situation.

Starting a business is never easy, but it takes a lot of hard work and determination to succeed. I believe that I have what it takes to grow my small business and achieve my goals.