Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Thabang Brian Mthethwa

Logistics Maintenance & Safety Officer
1 Mackay Road Lambton Germiston

Summary

Seasoned Transport Logistics Maintenance Officer bringing demonstrated Maintenance management, administration and performance optimization skills gained during experience gained at Manufacturing, Engineering and Logistics settings. Deliver in-depth training and mentoring to help each improve abilities and advance work quality. Dependable, hardworking and level-headed in addressing diverse problems.

Overview

17
17
years of professional experience
6
6
Certifications

Work History

Vehicle Maintenance Controller / Rental Officer

Imperial Truck Rental
03.2021 - Current
  • Generating of Truck Rental Agreements
  • Generating maintenance reports, detailing findings and recommendations for management.
  • Arranging of Vehicle services, repairs and breakdowns
  • Managing Data, Updating, Booking of Vehicle COFs
  • Checking Expiry and Arranging of Fire Permit Certificates
  • Liaising with clients regarding vehicle damages and abuse
  • Recovery of cost on all damage and abuse expense
  • Generate work Orders, Purchase Orders, ensuring that vehicles kilometers are updated on Mixtematics and SAP
  • Advise management on a daily / weekly basis of any overdue services
  • Advise management of any fleet down / standing due to repairs on a daily/weekly basis
  • Booking Services at Workshop or dealership
  • Arranging of Opening Supplier Accounts
  • Ensuring our company has an account prior to booking Service
  • Ensuring that all supplier quotes and invoices are shared with Maintenance department prior to commence with work to scrutinize costs, abuse, and rates
  • Actioning overdue service notifications and billing to customer.
  • Obtaining weekly kilos for servicing / monthly kilometers for month end.
  • Assisting with Fleet Checks, Fleet List and related Site Agent duties.
  • Maintain good working relationship with customers and staff
  • Ensuring that all supplier invoices are handed over for signature & submitted to head office on time
  • Obtaining weekly and monthly kilometers
  • Issuing and capturing of fuel slips

Truck, Trailer & Tyre Maintenance / Serv Advisor

Imperial Technical Services Dept - Contact Centre
03.2016 - 12.2020
  • Receiving and coordinating truck and trailer service and breakdowns.
  • Handling of tire surveys, tire changes, and queries.
  • Ensured high-quality service delivery by closely monitoring work progress at the workshop or on the road, and updating the clients.
  • Investing time in product knowledge to give proper advice, assisting clients with effective and long-term maintenance solutions.
  • Maintained high customer satisfaction standards to meet or whilst meeting CPK targets.
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.
  • Participated in continuous professional development activities to stay current with industry trends and enhance expertise.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
  • Reducing waiting times with efficient coordination of service tasks among technicians.
  • Contributed to team goals by proactively identifying opportunities for process improvements within the service department.
  • Supported overall team success by assisting coworkers with complex customer inquiries and providing backup during peak periods.
  • Collaborated with stores and the parts department to expedite necessary repairs, minimizing downtime for customers' vehicles.
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
  • Developed customized preventative maintenance plans for clients based on their specific needs, contributing to long-lasting client relationships.

Trailer & Tyre Maintenance / Warranty Admin

Henred Fruehauf - Contact Centre
02.2014 - 02.2016


  • Receiving and coordinating trailer services and breakdowns.
  • Arranging tyre surveys, changes and logging breakdowns with tyre supplier.
  • Sending reminders to clients informing them of upcoming trailer service intervals and schedules.
  • Estimation of trailer damages, creation of quotations, and invoicing of damages.
  • Liasing with workshops and service technicans to give clients updates on the progress of services and breakdowns.
  • Conducting weekly stocktakes on technicians' vehicles to maintain sufficient stock levels and investigate losses.
  • Managing technicians' time sheets, breakdown vehicles, road traffic fines, and fuel consumption.
  • Writing requisitions to stores, and creating suppliers' POs for quick and accurate parts acquisitions.
  • Maintained strict adherence to industry and road regulations, minimizing risk exposure for the organization.
  • Utilized data-driven decision-making techniques to reduce time delays, downtime, and achieve high client satisfaction.
  • Assisted management in drawing budgets effectively, ensuring optimal allocation of resources for necessary office and workshop equipment.
  • Increased operational efficiency by conducting training sessions for new employees to understand our responsibilities.
  • Streamlining report writing processes, and creating spreadsheets for more accurate record-keeping.
  • Supporting the Service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.

Administrator - Tax & Trust Dept

Protax Accounting Firm - Bedfordview
02.2010 - 02.2014
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Updated and maintained personnel records, and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Arranged and attended a meetings between our clients and various SARS and DOJ Masters offices.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Assisted Management with workflow and delegation of tasks effectively to inhouse Accountants ensuring timely project completion without compromising quality.
  • Served as a liaison between clients and internal departments, fostering open communication channels that improved overall client satisfaction.


Pipe Fitter Assistant / Health and Safety Admin

Steinmuller - Duvha Power Station
08.2008 - 01.2010


  • Measured, marked, cut, bored, fitted and installed various piping or structural components in accordance with blueprints and job specifications using hand and power tools.
  • Maintained the Department Safety File, and regularly checked compliance updates with Eskom.
  • Followed safe work practices, which included fall protection and personal protective equipment.
  • Reduced downtime by performing preventative maintenance on equipment, ensuring smooth operations.
  • Coordinated movement of materials and equipment to job sites.
  • Improved overall project completion time through proficient use of hand tools, power tools, and specialized machinery.
  • Performed detailed inspections of completed assemblies, ensuring adherence to quality standards and client requirements.
  • Streamlined assembly processes with precise measurements and cutting, resulting in improved quality of finished products.
  • Ensured accuracy of final product dimensions by diligently verifying measurements against project specifications.
  • Collaborated with team members to complete tasks on schedule, maintaining high standards of workmanship.
  • Assisted in training new employees, sharing technical knowledge and best practices for efficient operations.
  • Laid out, positioned, aligned and secured parts for welding and bolt-up.
  • Fabricated, assembled, installed and maintained piping systems.
  • Optimized workflow by organizing tools and materials, providing quick access for team members when needed.

Education

MATRIC
04.2001 -

DIPLOMA -

LOGISTICS & SUPPLY CHAIN MANAGEMENT - OPEN LEARNING GROUP
04.2001 -

DIPLOMA -

HEALTH & SAFETY MANAGEMENT - OXBRIDGE ACADEMY
04.2001 -

Skills

Work coordination

Software

SAP (Enterprise Resource Planning (ERP)

SYSPRO (Enterprise Resource Planning (ERP)

PLan (Maintenance Planning Software) )

PROMAN (Project & Financial Management Software)

Certification

ISO 9001 & 45001 AWARENESS - JC AUDITORS

Timeline

Vehicle Maintenance Controller / Rental Officer

Imperial Truck Rental
03.2021 - Current

Truck, Trailer & Tyre Maintenance / Serv Advisor

Imperial Technical Services Dept - Contact Centre
03.2016 - 12.2020

Trailer & Tyre Maintenance / Warranty Admin

Henred Fruehauf - Contact Centre
02.2014 - 02.2016

Administrator - Tax & Trust Dept

Protax Accounting Firm - Bedfordview
02.2010 - 02.2014

Pipe Fitter Assistant / Health and Safety Admin

Steinmuller - Duvha Power Station
08.2008 - 01.2010

MATRIC
04.2001 -

DIPLOMA -

LOGISTICS & SUPPLY CHAIN MANAGEMENT - OPEN LEARNING GROUP
04.2001 -

DIPLOMA -

HEALTH & SAFETY MANAGEMENT - OXBRIDGE ACADEMY
04.2001 -

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Thabang Brian MthethwaLogistics Maintenance & Safety Officer