Thabang Thage
Restaurant Operations Manager, Bar Manager And Kitchen Manager
Summary
Dynamic and results-oriented Restaurant Operations Manager with over 15 years of experience in the food and beverage industry. Proven track record of enhancing operational efficiency, increasing revenue, and ensuring customer satisfaction. Adept at team leadership, inventory management, and strategic planning. Committed to maintaining high standards of food quality, service, and safety.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Operations Manager and Bar Manager
The Food Box SA
Johannesburg, South Africa
07.2022 - Current
- Oversee daily operations of multiple restaurant locations, ensuring adherence to company standards and policies.
- Implement strategies to optimize operational efficiency, resulting in a 15% increase in overall productivity.
- Manage inventory and reducing costs by 12% through effective vendor negotiations.
- Develop and execute marketing initiatives, driving a 10% increase in annual revenue.
- Monitor financial performance, prepare budgets, and implement cost control measures.
- Ensure compliance with health and safety regulations, achieving high inspection scores.
Kitchen Manager
My Diners Rosebank
Johannesburg, South Africa
12.2021 - 05.2022
- Oversee daily kitchen operations, ensuring food quality, presentation, and timely service.
- Supervise and train kitchen staff, fostering a collaborative and efficient work environment.
- Manage inventory, orders, and vendor relationships, maintaining cost-effective procurement practices.
- Monitor food costs and labor expenses, achieving a 10% reduction in operational costs.
- Ensure compliance with health and safety regulations, consistently receiving high inspection scores.
- Collaborate with front-of-house management to ensure seamless service and customer satisfaction.
Assistant Restaurant Manager
Burger King SA
Johannesburg, South Africa
01.2014 - 01.2021
- Assist in overseeing daily operations, ensuring smooth workflow and excellent customer service.
- Train, supervise, and motivate staff, leading to a 20% improvement in employee performance.
- Handle customer inquiries and complaints, maintaining high levels of satisfaction and loyalty.
- Support the Restaurant Manager in budgeting, financial reporting, and achieving sales targets.
- Ensure compliance with health and safety regulations, resulting in consistently high inspection scores.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
Education
High School Diploma -
Minerva High School
Johannesburg, South Africa 04.2001 -
Skills
Labor Management
Profit & Loss
Cost controls
Inventory control and record keeping
Team Management
Shift Management
Operations Management
Analytical Skills
Collaboration and Teamwork
Inventory Management
Labor scheduling
Adaptability
Certification
Food And Beverage Management Certificate
Timeline
Restaurant Operations Manager and Bar Manager
The Food Box SA
07.2022 - Current
Kitchen Manager
My Diners Rosebank
12.2021 - 05.2022
Assistant Restaurant Manager
Burger King SA
01.2014 - 01.2021
Food And Beverage Management Certificate
12-2011
High School Diploma -
Minerva High School
04.2001 -