Chess
THABANG PHETHANE
Technical Analyst
Roodepoort,GP
Summary
Results-driven Telecommunications and Broadcasting professional with a National Diploma in Computer Systems Engineering and ongoing Computer Science studies. Cisco CCNP and CCNA certified, skilled in content configuration, broadcasting systems maintenance, and project management. Committed to enhancing operational efficiency and delivering exceptional customer service.
Overview
4
4
Language
3
3
Certification
12
12
years of professional experience
Work History
Technical Analyst
MULTICHOICE
06.2024 - Current
- Analyze and troubleshoot all broadcast related incidents.
- Monitor Multiple Broadcasting Platforms DTT, DTH & OTT.
- Logged support tickets to track and manage technical issues. according to escalation protocols established in Television Broadcasts on multiple platforms DTH, DTT and OTT
- Escalate To Transmission Engineers any faults or issues relating to DTT Sites and services.
- Monitored broadcasting platforms DTT, DTH, and OTT to ensure service continuity.
- Exported software code for Multichoice decoders across African regions. downloads for Multichoice decoders across all African regions.
- Monitored network performance for all service delivery links. for all links dedicated for service delivery.
- Analyzed and troubleshot broadcast-related incidents to maintain operational integrity.
- Route local TV broadcasts to international clients Via Satellite and IP Technology.
SATELLITE COORDINATOR
SUPERSPORT
05.2019 - 05.2024
- Received local and international feeds via satellite and ATM for seamless broadcast integration
- Manipulated audio and video to meet company standards, ensuring high-quality production output
- Contribute live feeds to production in the expected station standard
- Managed linear transmission workflows to ensure seamless broadcasting.
- QC, Loudness, Video and Audio quality monitoring
- Liaised with outside broadcast units to establish incoming feeds, facilitating timely content delivery
- Conducted quality control for loudness, video, and audio to ensure compliance.
- Linear transmission workflows
- Broadcast systems (DVB-S, DVB-H, DVB-T), Broadcast Media Formats and Value chain
INGEST OPERATOR
MULTICHOICE
04.2015 - 03.2019
- Received local and international feeds via satellite and ATM to ensure timely access for broadcasting
- Send the output files to editors
- Digital Video Broadcasting standards
- Record feeds on the archiving systems of the company
- Conducted quality control on final product received to ensure standards were met
- Monitored feeds to confirm readiness for broadcast
NETWORK TRAINEE/ENGINEER
MULTICHOICE
09.2018 - 03.2019
- Build and implement network architecture along with senior engineers.
- Designed network layout to optimize connectivity and performance.
- Planned and facilitated distribution of network equipment for media technology projects
- Tested and troubleshot various components of network infrastructure at Multichoice to ensure reliability
- Identifying and replacing faulty network equipment such as routers and switches
- Assisted with the maintenance of network equipment
- Test the overall project and hand it over to operations
- Built and implemented network architecture in collaboration with senior engineers to enhance system performance
- Managed internal project WIL to ensure successful completion.
CLOUD ADMINISTRATOR
URBANE LIVING PTY LTD
10.2020 - Current
- Set up authentication credentials for the cloud platform
- Set up email services for all users on the cloud platform
- Monitored cloud performance and optimized resource allocation.
- Provided technical support to users, resolving issues and enhancing user experience
- Maintain cloud efficiency
- Communicated effectively with all team members on cloud-related issues.
- Develop training videos for all users on how to optimize applications on the cloud
- Liaise with all members of the cloud
Education
BSC - COMPUTER SCIENCE
UNISA
Johannesburg09-2026
CISCO CCNP - Computer Networking
CAPE PENINSULA UNIVERSITY OF TECHNOLOGY
Cape TownCompTia A+ - Computer and Information Systems
Mecer-Inter Ed
JohannesburgMATRIC CERTIFICATE - undefined
GENERAL SMUTS HIGH SCHOOL
VereenigingCISCO CCNA - Computer Networking
UNIVERSITY OF PRETORIA
Pretoria01-2019
NDIP - COMPUTER SYSTEMS ENGINEERING
VUT
Vanderbijlpark01-2012
Skills
Media formats
Media workflows
Network Administration
SQL Database Principles
Database administration
Windows server
Linux systems
Media platforms
Critical thinking
Network Simulation Tools
Analytical thinking
Cisco Products
Network Configuration Tools
Network Testing Tools
Linux (Ubuntu, Kali)
Verbal and written communication
Network Design Tools
Broadcast Editing Software
Problem-solving
Interpersonal support
Motivation
Strong problem-solving
Time management
Systems Integration
Stakeholder Engagement
Broadcast Workflow Coordination
Interpersonal Support
Team Leadership
Adaptability
Teamwork
Verbal communication
Broadcast Software Proficiency
EVE-NG
Linux (Ubuntu, Kali)
SQL
Certification
CCNA, 2019 University of Pretoria, CompTIA A+, 2020 Mercer Inter-Ed, Broadcast Engineering 2014, Nkoka Training, IBM Web development 2013, IBM, Cisco CCNP, 2021 CPUT Complete, CompTIA N+, 2021 Mercer Inter-Ed
Interests
Reading
Gaming
Timeline
Technical Analyst
MULTICHOICE
06.2024 - Current
CLOUD ADMINISTRATOR
URBANE LIVING PTY LTD
10.2020 - Current
SATELLITE COORDINATOR
SUPERSPORT
05.2019 - 05.2024
NETWORK TRAINEE/ENGINEER
MULTICHOICE
09.2018 - 03.2019
INGEST OPERATOR
MULTICHOICE
04.2015 - 03.2019
NDIP - COMPUTER SYSTEMS ENGINEERING
VUT
CISCO CCNA - Computer Networking
UNIVERSITY OF PRETORIA
MATRIC CERTIFICATE - undefined
GENERAL SMUTS HIGH SCHOOL
CompTia A+ - Computer and Information Systems
Mecer-Inter Ed
CISCO CCNP - Computer Networking
CAPE PENINSULA UNIVERSITY OF TECHNOLOGY
BSC - COMPUTER SCIENCE
UNISA