Thabang Ndala
Administrative Officer
KwaMhlanga
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Digital Marketing Specialist
Self Employed
KwaMhlanga
12.2022 - Current
- Discussed SEO needs and optimized strategies for short- and long-term campaigns.
- Utilized techniques such as cold calling, networking and prospecting to develop new leads.
- Implemented new strategies to improve click-through rates and conversion.
- Optimized company website to improve engine ranking, user experiences and conversion rates.
- Analyzed competitor pages to locate backlink and keyword opportunities.
Sales Associate
Abram Mohlamonyane
Limpopo
01.2021 - 12.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Generated new sales leads to achieve and exceed monthly sales goals.
Education
Business Administration NQF Level 4 - Administrative Assistance And Secretarial Science
Speccon Holdings
Centurion, Gauteng 01.2022 - 12.2022
Senior Certificates - Mathematics And Science
Vukuzame High School
Mpumalanga, KwaMhlanga 01.2019 - 12.2020
Skills
Exceptional customer service
Timeline
Digital Marketing Specialist
Self Employed
12.2022 - Current
Business Administration NQF Level 4 - Administrative Assistance And Secretarial Science
Speccon Holdings
01.2022 - 12.2022
Sales Associate
Abram Mohlamonyane
01.2021 - 12.2022
Senior Certificates - Mathematics And Science
Vukuzame High School
01.2019 - 12.2020
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