Thabang Mogashoa
Shop Floor Department Coordinator
Benoni ,GP
Summary
I have been working for Woolworths for the past 5 years,I started my journey as a cashier while attaching and learning about the functionality of the Foods Department ,i then moved to work as Foods sales floor Assistant which equipped me with the knowledge and skills about the department. Which later saw me landing the role of Department Coordinator . Currently i serve as the department Shop floor coordinator with expert team leadership, planning, and organizational skills built in the last 5 years of my career. I equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
2
2
years of professional experience
Work History
Team Leader
Woolworths
08.2024 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Department Coordinator
Woolworths
08.2023 - 08.2024
- Coordinated cross-functional team meetings for enhanced collaboration and communication within the department.
- Improved department efficiency by streamlining processes and implementing new organizational systems.
- Facilitated regular departmental meetings, promoting open communication and alignment on goals and priorities.
- Organized and maintained department records for easy access and regulatory compliance.
- Developed and implemented training programs to enhance staff skills and productivity.
- Resolved any conflicts or issues that arose within the team effectively while maintaining professionalism at all times.
Education
Certificate Of Technical Studies - Engineering Mechanics
Ekhuruleni TVET College
Gauteng National Certificate: Management - Business
Omni HR Consulting
Midrand 02.2024
Skills
People Management
Timeline
Team Leader
Woolworths
08.2024 - Current
Department Coordinator
Woolworths
08.2023 - 08.2024
Certificate Of Technical Studies - Engineering Mechanics
Ekhuruleni TVET College
National Certificate: Management - Business
Omni HR Consulting
Similar Profiles
Thandiwe Constrence SandawanaThandiwe Constrence Sandawana
Till Operator at WoolworthsTill Operator at Woolworths
Bailey ErdmannBailey Erdmann
Store Team Member at WoolworthsStore Team Member at Woolworths
MARCUS BROWNMARCUS BROWN
Night Shift Filler/Supervisor at WoolworthsNight Shift Filler/Supervisor at Woolworths
Tomin P JosephTomin P Joseph
Nightfill Team Member at WoolworthsNightfill Team Member at Woolworths
Mirielle WitlouwMirielle Witlouw
Administrative Head at K&m ConstructionAdministrative Head at K&m Construction