Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

THABANG MNISI

General Fitter & Sales
Cape Town
THABANG MNISI

Summary

Dynamic sales professional with a proven track record at My Glass, excelling in customer relationship building and sales development. Recognized for consistently increasing revenue through targeted strategies and exceptional client service. Adept at assessing customer needs and delivering tailored solutions, ensuring high satisfaction and retention rates.

Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.

Overview

11
years of professional experience
1
Language

Work History

My Glass | N1 City

Sales Representative
01.2025 - 03.2025

Job overview

  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Veltrio Auto Glass

Auto Glass Technician & Sales
06.2024 - 01.2025

Job overview

  • Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals.
  • Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
  • Kept work areas organized, clean and free of hazards.
  • Accepted and processed payments for services.
  • Provided detailed explanations of repair processes to customers, fostering transparency about the services being rendered.
  • Assisted customers with insurance claims, streamlining the process for a hassle-free experience.
  • Conducted thorough pre-and post-installation inspections to verify correct installation of auto glass components.
  • Processed returns of glass and moldings.

BioCure

Greaser Technician
09.2022 - 11.2022

Job overview

  • Enhanced equipment longevity through diligent adherence to manufacturers'' recommended maintenance schedules.
  • Served as a reliable point of contact for troubleshooting equipment issues, providing guidance to colleagues on best practices for addressing grease-related problems.
  • Ensured smooth machinery operation for efficient production by conducting thorough inspections and lubrication tasks.
  • Stayed current with industry trends and advancements in greasing technologies, ensuring the company''s processes remained up-to-date and effective.
  • Increased productivity by effectively prioritizing tasks based on urgency and importance.
  • Adhered strictly to safety regulations at all times, preventing accidents or injuries during routine maintenance tasks.

Spy Group Holdings

Crusher Foreman
03.2022 - 06.2022

Job overview

  • Fostered teamwork within the crew through clear communication of expectations, recognition of achievements, and providing constructive feedback.
  • Promoted a culture of continuous improvement by identifying areas for process optimization and leading change initiatives.
  • Developed strong relationships with vendors to ensure timely delivery of parts, materials, and services at competitive prices.
  • Maintained accurate time and material records.
  • Maximized resource utilization by strategically scheduling equipment usage based on project requirements and timelines.
  • Ensured consistent product quality by monitoring crusher settings and making necessary adjustments according to specifications.
  • Maintained accurate records of equipment performance, fuel consumption, and production output for data-driven decision-making processes.

Main South Community Development & Louges

Pipe Fabricator & Pump Installer Technician
07.2021 - 04.2022

Job overview

  • Promoted a positive work environment by fostering open communication channels among team members.
  • Improved team productivity by providing guidance and mentorship to less experienced colleagues.
  • Maximized client satisfaction by delivering high-quality products that met or exceeded expectations consistently.
  • Ensured accurate documentation for all projects, including detailed progress reports and final sign-offs from clients or supervisors.
  • Collaborated with team members for seamless pipe installation, ensuring timely project completion.
  • Minimized downtime due to repairs or malfunctions by promptly troubleshooting issues arising within the fabrication process.
  • Expedited project timelines with effective time management skills and prioritization of tasks.
  • Contributed to successful projects with thorough knowledge of various piping materials and their applications.

Letlapa Pools & Constructions

Field Installation Technician
01.2019 - 02.2020

Job overview

  • Fostered positive relationships with clients through clear communication, professionalism, and prompt issue resolution.
  • Expanded company''s service offerings with continuous learning about emerging technologies and industry trends.
  • Enhanced system performance by diagnosing and repairing malfunctioning pumps and heated valves during field installations.
  • Expedited project completion times by efficiently managing resources and prioritizing tasks during field installations.
  • Collaborated with builders teams to optimize installation processes, improving overall project efficiency.
  • Supported sales team in securing new contracts by providing technical expertise during client meetings and presentations.

Department of Correctional Services

Correctional Officer
02.2014 - 10.2018

Job overview

  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.

Education

MOONSTONE BUSINESS COLLEGE
Pretoria, South Africa

Associate of Applied Science from Financial Management
04.2001

University Overview

Skills

Customer service

Timeline

Sales Representative
My Glass | N1 City
01.2025 - 03.2025
Auto Glass Technician & Sales
Veltrio Auto Glass
06.2024 - 01.2025
Greaser Technician
BioCure
09.2022 - 11.2022
Crusher Foreman
Spy Group Holdings
03.2022 - 06.2022
Pipe Fabricator & Pump Installer Technician
Main South Community Development & Louges
07.2021 - 04.2022
Field Installation Technician
Letlapa Pools & Constructions
01.2019 - 02.2020
Correctional Officer
Department of Correctional Services
02.2014 - 10.2018
MOONSTONE BUSINESS COLLEGE
Associate of Applied Science from Financial Management
04.2001
THABANG MNISIGeneral Fitter & Sales