Thabang Maruping
Summary
Driven HR professional with proven expertise in labor relations and Microsoft Office, honed at Gauteng Department of Education and SSDA Pty Ltd. Excelled in managing confidential files and resolving customer disputes, achieving performance targets consistently. Skilled in fostering timely payments and streamlining recruitment, demonstrating a strong blend of clerical support and interpersonal skills.
Overview
11
11
years of professional experience
Work History
HR Intern
Gauteng Department Of Education
Johannesburg
07.2023 - 06.2024
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Coordinated scheduling of interviews between candidates and hiring managers, ensuring a smooth recruiting process for all parties involved.
- Tracked employee attendance, identifying trends and providing insights for management to address any potential issues promptly.
- Managing the administration of employee benefits programs like Housing, Retirement plans and Incentives and rewards.
- Efficiently managed time-sensitive tasks such as benefits enrollment periods and annual performance evaluations.
Debt Collector
SSDA Pty Ltd
Randburg
09.2013 - 11.2018
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
- Developed strong relationships with customers to foster timely payments and account resolution.
- Achieved performance goals and targets on consistent basis.
Education
Business Management
University of Johannesburg
Johannesburg, South AfricaSkills
- Labor Relations
- Archived record and documents management
- Appointments and retention
- File Management
- Record preparation
- Clerical Support
- Microsoft Office
- Human Resources Management Systems
- Wages and salary
- Employment Recordkeeping
Timeline
HR Intern
Gauteng Department Of Education
07.2023 - 06.2024
Debt Collector
SSDA Pty Ltd
09.2013 - 11.2018
Business Management
University of Johannesburg