Ms Word
Thabang Malatji
Sound Engineer
15721 Kgaphula Street Benoni
Summary
Seasoned Executive Assistant with background in office methods, Outlook calendaring, travel arrangements, expense reports and event planning. Good organizational, clerical and phone skills to accept direction and follow office procedures.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Cashier
Checkers
Benoni
10.2023 - Current
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
Internet Cafe Attendant
Moss Productions
Benoni
06.2023 - 10.2023
- Collaborated with team members to address customer concerns promptly and effectively.
- Resolved conflicts between customers in a diplomatic manner, maintaining a harmonious environment.
- Educated customers on proper computer usage, reducing instances of user error or damage to equipment.
- Assisted customers with various technical issues, fostering a positive experience for all users.
- Continuously updated personal knowledge on emerging technologies relevant to the industry''s best practices in order to better serve clients'' needs.
Education
National Senior Certificate - Commerce
Lefa-Ifa Secondary School
Kwa-Thama 01.2014 - 11.2019
Marketing Management N6 - Marketing
Ekurhuleni East TVET College
Springs 02.2021 - 06.2022
Skills
Customer Service
Software
OneNote For Windows
Ms Outlook
Ms Excel
Ms PowerPoint
Reference
Moss Production
Moses Bela 082 890 6720
Checkers
Mondi magagula 011 794 1840
Timeline
Cashier
Checkers
10.2023 - Current
Internet Cafe Attendant
Moss Productions
06.2023 - 10.2023
Marketing Management N6 - Marketing
Ekurhuleni East TVET College
02.2021 - 06.2022
National Senior Certificate - Commerce
Lefa-Ifa Secondary School
01.2014 - 11.2019
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