Tezlyn Odile Hendricks
Human Resource Management
Paarl,WC
Summary
More than 8 years experience in the Administrative field working as a Receptionist/Switchboard Operator, Coordinator as well as a SAP Planner.
I have a Level 4 Certificate in Office Administration and a Bachelors Degree in Human Resource Management.
Hard working, innovative, goal-orientated and responsible individual. Emotional intelligence, excellent communication, organizing and coordinating skills.
I like new challenges and enjoy working under pressure. Great team player, self motivated with a keen eye for detail, compassionate personality.
Seeking to grow and leverage strong leadership skills and expertise.
Overview
12
12
years of professional experience
Work History
Coordinator: Maintenance Planning
Capitec Bank
12.2022 - Current
- Checking, capturing and approval of proforma invoices, purchase orders and job cards; Capturing service entries on SAP
- Liaising and follow-up on queries with vendors related to proforma invoicing and purchase orders
- Daily Reporting
- Administration
Receptionist / Switchboard Operator
Capitec Bank
09.2016 - 12.2022
- Receive walk in visitors and clients at Main reception
- Handle switchboard incoming calls and transferring calls to relevant departments
- Meeting room coordination
- Uniform orders for department
- Other administration: Responsible for maintaining the Facilities Management mailbox
- Ad Hoc: Assisting manager to request quotations from vendors, creating notifications on SAP for purchase orders, assisting with Events coordination when necessary
- Monthly Reception reporting
SAP Planner (Back up)
Capitec Bank
04.2021 - 02.2022
- Create notifications on from STrack
- Release work orders
- Close completed calls
- Create purchase orders
Bank Capturer
Pension Loan
10.2013 - 09.2016
- Capturing clients personal information system
- Capturing payments: receipting incoming payments, capturing client payments, capturing invoices, balancing payments on bank statements, setting debits for Collection department
- General admin and Reception duties
Bursary Clerk
Boland College
03.2012 - 03.2013
- Data capturing on ITS system
- Sorting of student applications
- Assisting students with bursaries
- Filing, answering of telephone, admin duties
Education
Bachelor of Commerce - Human Resource Management
Mancosa
Cape Town, WCCertificate - Administrative Human Resource Management
Udemy
NQF Level 4 - Office Administration
Boland College
StellenboschMatric -
Cloetesville High School
StellenboschSkills
Great communication skills
Administrative Leadership
Professionalism
Good report writing skills
Ability to work effectively on projects
Computer literacy (MS Excel, Word, Access, Powerpoint and Outlook)
MS Excel Advanced / Intermediate MS Word training (Sessions at Capitec Bank - 2019)
Accomplishments
- Nominated as CEO Ambassador of Switchboard Team
References
Capitec Bank
Gretchan Crowster
Work: 021 809 5900
Cell: 084 859 4948
Pension Loan
Beverley Petersen
072 856 6251
Boland College - Head Office
Carmelita Jacobs
Work: 021 887 3027
Cell: 079 985 4515
Timeline
Coordinator: Maintenance Planning
Capitec Bank
12.2022 - Current
SAP Planner (Back up)
Capitec Bank
04.2021 - 02.2022
Receptionist / Switchboard Operator
Capitec Bank
09.2016 - 12.2022
Bank Capturer
Pension Loan
10.2013 - 09.2016
Bursary Clerk
Boland College
03.2012 - 03.2013
Bachelor of Commerce - Human Resource Management
Mancosa
Certificate - Administrative Human Resource Management
Udemy
NQF Level 4 - Office Administration
Boland College
Matric -
Cloetesville High School