Tevin Mike Donson
Cape Town,Western Cape
Summary
Adaptable individual with diverse experience in managing teams and ensuring compliance with health and safety standards. Proven ability to foster collaboration and maintain high operational standards, while demonstrating strong communication and organisational skills. Ready to contribute effectively to team objectives and provide exceptional support in fast-paced environments.
Organised Dispatcher committed to continuous improvements, successfully maintains focus under stressful circumstances. Makes use of computer technology to increase available routes and meet delivery goals. Excellent communicator collaborates with teams to smooth driver travel experiences.
Overview
1
1
Certification
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Dispatch Clerk/Delivery Assistant Driver
Planet World
Cape Town
09.2025 - Current
- Monitored stock levels closely, ordering replenishments as necessary to prevent delays in dispatch.
- Managed accurate records of inventory, facilitating smooth operation of the dispatch process.
- Reviewed all paperwork passing through dispatch before sending delivery to confirm accuracy.
- Resolved discrepancies in shipments, working swiftly to rectify issues and maintain customer trust.
- Analysed incident reports and dispatch data to identify trends and areas for process improvement.
Housekeeping Supervisor
Cape Town Holiday Apartments
Cape Town
09.2024 - 12.2024
- Maintained high standards of cleanliness and organisation in the workplace.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Fostered a positive working environment, encouraging teamwork and collaboration.
- Supervised team of 15, delegating tasks and monitoring performance to meet project deadlines.
- Motivated team members to deliver optimum results, leading by example through positive interactions with guests and staff.
- Reported maintenance issues to management, minimising potential safety risks.
- Examined rooms, lounge areas and stairways to determine cleaning requirements and maintain safe and aesthetically appealing appearance and standards.
- Supervised and supported all new personnel to maximise quality of service and performance.
- Provided comprehensive training to new employees on proper cleaning techniques and the use of cleaning equipment.
Supervisor / SAP Administration
RCSC Facility Management
Cape Town
09.2023 - 11.2023
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Supervised team of 15, delegating tasks and monitoring performance to meet project deadlines.
- Maintained workplace safety by observing occupational and environmental health requirements.
- Led staff training sessions on customer service excellence, enhancing team skills and knowledge.
- Coordinated with other departments to streamline processes and improve overall efficiency.
Professional Chauffeur Driver
Good Fellas
Cape Town
03.2023 - 09.2023
- Applied advanced defensive driving skills to ensure the safety of passengers under all conditions.
- Delivered prompt and reliable airport transfer services, facilitating stress-free travel for clients.
- Maintained vehicle in optimum condition for safety and reliability.
- Answered passenger questions about local area and advised on popular establishments.
Extrusion Machine Operator
Superthene Films
Cape Town
01.2022 - 02.2023
- Kept processing equipment in good operating condition by cleaning and servicing component parts.
- Inspected equipment for defects and faults and arranged maintenance to restore functionality.
- Produced high-quality metal by controlling flow of molten metals into casts.
- Operated machinery used to process and convert mineral ores and refine metals.
- Met production targets and schedules via quick order processing and handling.
- Selected and marked workpieces for cutting operations by hand or using powered tools.
General Worker
De Beers Group
Cape Town
01.2021 - 08.2021
- Maintained cleanliness and order in work areas, promoting a safe and pleasant environment.
- Cleaned facilities thoroughly to ensure health and safety compliance.
- Removed waste materials and ensured site cleanliness, promoting a safe working environment for all personnel.
- Followed detailed instructions from supervisors to complete tasks accurately and within designated timeframes.
- Complied with health and sanitation practices and procedures.
Education
NVQ Level 2 - Business Management
John Ramsay High School
Cape Town, South Africa 01.2009 - 02.2012
Skills
- Customer service
- Team leadership
- Inventory control
- Positive attitude
- Customer service excellence
- Dispatching procedures knowledge
- Creative thinking
- Time-management
- Professionalism
- Active listening
Languages
English
Upper intermediate
B2
Afrikaans
Advanced
C1
Certification
- Code 08 Driving Licence + PDP
- Porter Certification
- Diploma In Supervision
Timeline
Dispatch Clerk/Delivery Assistant Driver
Planet World
09.2025 - Current
Housekeeping Supervisor
Cape Town Holiday Apartments
09.2024 - 12.2024
Supervisor / SAP Administration
RCSC Facility Management
09.2023 - 11.2023
Professional Chauffeur Driver
Good Fellas
03.2023 - 09.2023
Extrusion Machine Operator
Superthene Films
01.2022 - 02.2023
General Worker
De Beers Group
01.2021 - 08.2021
NVQ Level 2 - Business Management
John Ramsay High School
01.2009 - 02.2012