Tertius Nel
Scaffold And Logistics Manager
Pretoria,GP
Summary
Dynamic manager with more then 20 years in Scaffold and Transport with a proven track record at The Way to Go Scaffold, excelling in operations management and team leadership. Enhanced customer satisfaction through strategic planning and effective conflict resolution, achieving significant cost savings and improved service delivery. Skilled in budget control and fostering high-performing teams, driving organizational success.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Knowledgeable in Scaffold and Transport with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiencyy. Demonstrated ability in problem-solving and decision-making.
Knowledgeable in Scaffold and Transport with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Knowledgeable in Scaffold and Transport with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiencyy. Demonstrated ability in problem-solving and decision-making.
Overview
9
9
years of professional experience
5
5
Certifications
Work History
Manager
The Way to Go Scaffold
10.2016 - 10.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within.
- budget and increase profits.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Improved safety procedures to create safe working conditions for workers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiencyy and data security.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Developed detailed plans based on broad guidance and direction.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed senior-level personnel working in marketing and sales capacities.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Launched quality assurance practices for each phase of development
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Analyzed data on transport routes, identifying areas for improvement and optimization to reduce transit times.
- Maintained strict adherence to federal regulations and company policies regarding driver hours-of-service limits, vehicle inspections, and cargo security measures.
- Reduced costs for the company by negotiating with vendors and optimizing routes for transport vehicles.
- Reviewed transportation contracts to identify potential cost savings or service enhancements that could be exploited through renegotiation efforts with vendors.
- Conducted risk assessments for transportation processes to identify potential hazards or inefficiencyies requiring proactive intervention or modification of established protocols.
- Enhanced customer satisfaction through proactive communication and effective issue resolution.
- Created detailed reports on transportation metrics such as on-time delivery rates or fuel consumption per mile driven – this enabled informed decision-making related to resource allocation priorities.
- Coordinated with external partners such as carriers, vendors, customs brokers, and warehouse personnel to ensure seamless end-to-end logistics management.
- Implemented environmentally sustainable practices within the transport department, such as promoting fuel-efficient driving techniques or adopting alternative fuels where feasible.
- Ensured timely deliveries by closely monitoring and managing schedules, driver availability, and vehicle maintenance.
- Managed a team of drivers, dispatchers, and administrative staff to ensure smooth transportation operations.
- Fostered positive relationships between transport managers from other departments through routine cross-functional meetings focused on sharing best practices and addressing common challenges.
- Evaluated employee performance regularly, providing constructive feedback aimed at driving continuous improvement in both individual skills and teamwork dynamics within the transport department.
- Developed comprehensive training programs for drivers, improving safety standards and reducing accident rates.
- Increased overall fleet performance by implementing regular maintenance checks and upgrades as needed.
- Improved efficiencyy in transportation operations by streamlining processes and implementing innovative solutions.
- Implemented new technology systems to streamline operations, improve communication, and enhance tracking capabilities.
- Established clear lines of accountability for all members of the transport team, fostering a culture of responsibility and results-oriented performance expectations.
- Collaborated with sales teams to develop efficient delivery schedules that met customer expectations while minimizing operational costs.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Oversaw team of [Number] drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Organized records of vehicles, schedules and completed orders.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Communicated with customer service and sales teams to improve productivity and service ratings.
- Collaborated with planner to schedule and implement backhaul processes to meet third-party backhaul goals.
- Developed criteria and application instructions for federal and state public transportation programs.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Collaborated with manufacturing and supply chain management.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Prospected for leads to build pipeline and convert to sales opportunities.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
- Oversaw warehouse staff and maintained efficiencyy in fast-paced environment.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Reviewed established business practices and improved processes to reduce expenses.
- Integrated warehouse operations with existing and new business processes.
- Tracked production and quality control systems to proactively identify deficiencies.
- Led improvement initiatives to advance operational efficiencyies and increase revenue.
- Conducted research to address shipping errors and packaging mistakes.
- Created and enforced detailed organization processes to increase quality and service standards.
- Promoted brand at industry events and through ongoing networking efforts.
Education
High School Diploma -
Hts Rustenburg
Rustenburg, South Africa 04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Performance management
Time management
Staff development
Workforce management
Customer service
Business development
Project management
Customer relationship management (CRM)
Staff management
Relationship building
Contract management
Project planning
Staff training and development
Goal setting
Negotiation
Business planning
Sales management
Budget control
Product management
Schedule preparation
Emergency response
Shift scheduling
Safety procedures
Recruiting and interviewing
Risk management
Self motivation
Problem-solving aptitude
Analytical thinking
Work Planning and Prioritization
Problem resolution
Certification
Inspector / 2 Years
Timeline
Inspector / 2 Years
06-2025
Erector / 2 Years
06-2025
Working on heights
06-2025
Medical / 1 Year
06-2025
Manager
The Way to Go Scaffold
10.2016 - 10.2025
High School Diploma -
Hts Rustenburg
04.2001 -
Driver License Code 14 / Code EC
03-1992