Terry-Ann Petrus
Johannesburg
Summary
Results-driven Sales Representative with more than 6 years experience in the Sales Industry seeking to solve certain problems within the insurance field, maintaining and servicing clients with short-term and long-term policies.Committing to Leadership and Team Management. Proven track record in converting sales consistently.Ability to adapt to changes in the corporate environment. Finding ways to make existing processes with Businesses by finding ways to make processes faster,accurate,more efficient and more reliable.Eager to apply my skills and passion for sustainability to enhance great Transferable Skills Knowledge Based Skill
Accomplished Sales Representative with more then 6 years experience in the Insurance field and Telecommunication, specializing in in-suring clients assets short -term and long-term insurance , Assisting clients with insurance claims.I have accomplished getting my RE5. Accomplished Administrations,specializing in general office administration. Assisting executive managers and maintaining records.
Overview
1
1
Language
7
7
years of professional experience
Work History
Administrator and Recruitment
01.2022 - 01.2024
- Assisting people with employment.
- Analyze key trends throughout the year to position the team for effective responses.
- Maintain and assist people with finding the best careers.
- Ensuring information given from client is accurate.
- Scheduling meetings and supervising other administrative personnel.
Sales Representative
Direct Axis
01.2020 - 01.2021
- Coordinate and manage inbound and outbound calls.
- Oversee clients Financial needs such as Loans and Insurance policies.
- Manage and Settling payment arrangements.
- Converting Quotes into Sales.
- Establishing Payment arrangements.
- Assisting clients with Insurance Claims.
- Retentions.
- Handle customer queries and complaints to maintain positive relationships and ensure satisfaction.
- Sales Representative for Direct Axis on behalf of FNB, has been one of the Best Banks within South Africa and World wide, for more then 20 years. Excellent in assisting customers with Financial Well being.
- Successfully decreased overstock value by $50,000 per month.
- Maintained a consistent in-stock position of 97% at the Distribution Centre.
- Leading to improved morale and productivity.
- Most Improved Representative.
- Top Performer consistently.
Sales Representative
Discovery Insure
01.2017 - 01.2020
- Analyse key trends throughout the year to position the team for effective responses.
- Maintain target consistently making sure required targets are always achieved.
- Monitor and manage Teams ensuring, performance is maintained.
- Manage and Servicing existing Insurance Policies.
- Oversee and manage clients problems and insurance claims.
- Ensure high outbound strike rates by managing performance.
- Accurately quoting clients on their Assets and how to manage finance.
- Continuously monitor clients Policies.
- Liaise with clients face to face.
- Collaborate with suppliers to enhance efficiency and maintain strong relationships.
- Manage and monitor inbound and outbound Calls.
- Resolve ranging and data issues efficiently to maintain accurate inventory records.
- Regularly review store replenishment processes and collaborate with stakeholders (buyers, DC operations, logistics, and suppliers) to address issues.
- Lead the department to ensure all KPIs are met.
- Sales Representative for one of the best Insurance company world wide, Insuring clients assets, maintaining their existing Policies ,Short-term insurance as well as Long-term insurance. Caters for customers needs.
- Top Performer consistently.
Education
Matric -
Mondeor High School
01-2015
Skills
- Leadership and Team Management
- Problem-Solving
- Communication
- Customer Service
- Adaptability
- Process Improvement
- Sales Representative
- Administrator
- Financial Advising
- Regular Compliance
- Sustainability Practices
- Technology Integration
- Analyse key trends
- Maintain target
- Monitor and manage Teams
- Manage and Servicing existing Insurance Policies
- Oversee and manage clients problems and insurance claims
- Ensure high outbound strike rates
- Accurately quoting clients
- Continuously monitor clients Policies
- Liaise with clients face to face
- Collaborate with suppliers
- Manage and monitor inbound and outbound Calls
- Resolve ranging and data issues
- Regularly review store replenishment processes
- Lead the department
- Coordinate and manage inbound and outbound calls
- Oversee clients Financial needs
- Manage and Settling payment arrangements
- Converting Quotes into Sales
- Establishing Payment arrangements
- Assisting clients with Insurance Claims
- Retentions
- Handle customer queries and complaints
- Customer relationship management
- Conflict resolution
- Data analysis
- Project management
Accomplishments
- Top Performer consistently.
- Successfully decreased overstock value by $50,000 per month.
- Maintained a consistent in-stock position of 97% at the Distribution Centre.
- Leading to improved morale and productivity.
- Most Improved Representative.
Custom
A dedicated and well-rounded individual with a passion for outdoor activities and team sports, including hockey, tennis, and fishing. Values the importance of family time and maintaining a balanced lifestyle, consistently fostering strong relationships both personally and professionally. Committed to teamwork, collaboration, and achieving excellence in every endeavor, both on and off the field. Known for being reliable, adaptable, and driven to succeed in any environment.
Languages
Afrikaans
Proficient
C2
Timeline
Administrator and Recruitment
01.2022 - 01.2024
Sales Representative
Direct Axis
01.2020 - 01.2021
Sales Representative
Discovery Insure
01.2017 - 01.2020
Matric -
Mondeor High School