Terrence Mahlalela
Business Development - Account Management - AI-Enabled Sales Professional
Pretoria
Summary
Sales Representative driving B2B revenue through territory management, 11–15 customer visits per day, cold calling, and full-cycle sales. Manages commercial customer portfolios of 15–30 active accounts, prepares 26+ quotations per week, negotiates pricing, and grows repeat business through long-term client relationships. Works with operations to protect fulfilment quality and uncover cross-sell and upsell opportunities.
Overview
5
5
years of professional experience
Work History
Sales Representative
PackageIt SA
01.2025 - 03.2026
- Conducted 5–10 in-person customer visits daily, managing an active territory and uncovering new business opportunities while strengthening client relationships.
- Managed a portfolio of commercial B2B customers across multiple industries.
- Generated new business through cold calling, prospecting, and building relationships that expanded customer base.
- Prepared quotations, negotiated pricing and managed the full sales cycle.
- Identified cross-selling and upselling opportunities across product categories.
- Built long-term customer relationships that increased repeat business.
- Identified cross-selling and upselling opportunities, enhancing overall sales across product categories.
Financial Advisor
Liberty
01.2024 - 12.2024
- Delivered personalized financial planning solutions, enhancing clients' financial security and investment strategies.
- Built and maintained a client portfolio through referrals and networking, fostering long-term relationships and trust.
- Conducted detailed financial needs analyses to tailor strategies that align with clients' goals and risk tolerance.
- Developed strong consultative selling and relationship management skills.
- Consistently maintained compliance with FAIS regulations.
Sales Consultant
Virgin Active
06.2022 - 12.2023
- Consistently exceeded monthly membership targets.
- Converted walk-in prospects into long-term members, enhancing membership base.
- Conducted facility tours and sales presentations.
- Managed follow-ups using CRM systems to ensure consistent communication with prospects.
- Improved member retention through personalized customer service, fostering loyalty.
Sales Consultant
Planet Fitness
02.2021 - 05.2022
- Surpassed membership sales targets through effective prospecting and closing techniques.
- Oversaw daily floor operations and managed staff to ensure seamless customer experience.
- Educated team members on customer service and sales techniques to enhance sales effectiveness.
- Fostered high member satisfaction through proactive engagement and support.
Education
Google Ai Essentials Professional Certificate - Artificial Intelligence
Issued By Google (Completed Through CAPACITI)
Johannesburg, South Africa07.2026
Skills
- Business development
- B2B sales
- Account management
- Client acquisition
- Lead generation
- Negotiation
- Consultative selling
- Relationship management
- CRM systems
- Microsoft Office
Timeline
Sales Representative
PackageIt SA
01.2025 - 03.2026
Financial Advisor
Liberty
01.2024 - 12.2024
Sales Consultant
Virgin Active
06.2022 - 12.2023
Sales Consultant
Planet Fitness
02.2021 - 05.2022
Google Ai Essentials Professional Certificate - Artificial Intelligence
Issued By Google (Completed Through CAPACITI)