Terentia Govender

• Provide international students with English language skills to improve communicative ability in speaking, listening, reading and writing.
• Use visual aids and object pictures to help students obtain a better understanding of translations.
• Deliver teachings in neutral accent to encourage clear, easy-to-understand student repetition.
• Lead one-on-one and group English lessons.

• Facilitated group circles with students aged 3 to 6 years.
• Established safe and supportive learning environment, monitored and evaluated student progress.
• Planned English lessons with dynamic discussions and exercises to promote engagement.
• Helped students overcome language barriers through motivation, dedication and persistence.

Contact: Ivy LI (HR) - +86 18500 380112

• Customer service, New contracts, upgrades, and new lines.
• Maintained good client relationships by providing excellent customer service and proactively solving issues.
• Managed complaints with calm, clear communication and problem-solving.

Contact: Julius Govender (Manager) - 031 530 3787

• New contracts, upgrades, talking points, Rica, swim-swaps, account queries, cash up, and customer service. - Trained in siebel & M2 dealer systems.
• Advised customers on product range, price, delivery, warranties and product use.
• Maintained comprehensive brand and product knowledge to maximise sales opportunities and meet set targets.

Contact: Viren (Manager) - 071 191 4404

• Vodacom upgrades.
• Built exceptional customer satisfaction by delivering friendly service.
• Achieved company targets by implementing successful sales strategies.
• Consistently achieved or surpassed sales targets.

Contact: Melanie - 074 202 1694