Summary
Education
Work History
Skills
Overview
Work Availability
Work Preference
Quote
Software
Interests
Timeline
AdministrativeAssistant
Terence Zvingowaniseyi

Terence Zvingowaniseyi

Manager
Johannesburg,Gauteng

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Education

BBA - Project Manager

Stadio Higher Education
Krugersdorp
02.2024 - Current

Work History

General Manager

Pronto Italian Restaurant
Johannesburg, South Africa
11.2010 - Current
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment.
  • Learned and adapted quickly to new technology and software applications.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Accomplished multiple tasks within established timeframes.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Managed senior-level personnel working in marketing and sales capacities.

Bank Teller

People's Own Savings Bank
Chiredzi, Zimbabwe
08.2008 - 02.2009
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Processed customer transactions promptly, minimizing wait times.
  • Educated customers on use of banking website and mobile apps.
  • Reconciled cash drawer and resolved discrepancies.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
  • Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
  • Handled various accounting transactions.
  • Prepared regular reports on transaction data for management review, assisting in the identification of potential areas for improvement.

Administration Clerk

Insing Investments (cotton co)
Chiredzi, Zimbabwe
05.2008 - 08.2008
  • Handled incoming phone calls and answered questions from callers.
  • Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
  • Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
  • Performed regular audits of office supplies inventory, proactively addressing potential shortages or inefficiencies in stock management.
  • Issued invoices and followed up on outstanding payments to remind clients to pay on time.
  • Monitored and tracked budgets and expenses.

Salesperson

Powersales
Chiredzi, Zimbabwe
01.2008 - 03.2008
  • Worked to build relationships with customers and built potential for additional sales.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Increased sales and customer satisfaction through personalized servicing.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Logged reports, expenses, receipts, and sales in company database.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Contributed to event marketing, sales and brand promotion.

Skills

  • Employee Scheduling
  • Product Costing
  • Staff Development
  • Labor Cost Controls
  • Project Planning
  • Safety Assurance
  • Client Account Management
  • Profit and Loss
  • Menu Planning
  • Product Analysis
  • Sales Expertise
  • Staff Training
  • Market Growth
  • Profit and Loss Accountability
  • Total Quality Management
  • Cost Analysis and Savings
  • Salary Structure
  • Human Resources Leadership
  • Benefits Administration
  • Variance and Risk Analysis
  • Communication Skills
  • Staff Motivation
  • Budget Administration
  • Problem Resolution
  • Operations Management
  • Customer Experience
  • Team Leadership
  • Project Management

Overview

1
1

Business commmunication

2
2

Business management 1

3
3

Economics 1A

4
4

Economics 1B

5
5

End User computing

6
6

Business Mathematics

7
7

Accounting 1

8
8

Management Accounting

3
3
Languages

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract WorkInternship

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementTeam Building / Company RetreatsFlexible work hoursPersonal development programsStock Options / Equity / Profit SharingWork from home optionPaid sick leave

Quote

Faith prepares itself ahead of opportunity.
Terence Z

Software

Gaap Point of Sale

Microsoft

Aloha

Interests

Learn new staff always

Solving challenges

Timeline

BBA - Project Manager

Stadio Higher Education
02.2024 - Current

General Manager

Pronto Italian Restaurant
11.2010 - Current

Bank Teller

People's Own Savings Bank
08.2008 - 02.2009

Administration Clerk

Insing Investments (cotton co)
05.2008 - 08.2008

Salesperson

Powersales
01.2008 - 03.2008

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Terence ZvingowaniseyiManager