Teneil Poonsamy
Enterprise Business Architect/ Senior Business Analyst
Johannesburg
Summary
Knowledgeable Enterprise Business architect and Senior Business Analyst with solid background in guiding organizations through architectural transformations and Requirement management. Good track record in aligning business strategies with IT solutions to optimize efficiency and drive innovation. Demonstrated expertise in process improvement and stakeholder management.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Enterprise Business Architect
MULTICHOICE
10.2022 - 07.2024
- Building and maintenance of an ETOM aligned Organisational Capability model and Business Process Reference Model.
- Understanding and designing of capability lifecycles as well as understanding the dependencies and impacts between them.
- Advising on Business impact in Strategy Ideation as well as overlap/conflict in different strategies.
- Guidance and ongoing involvement in any associated design initiatives to reinforce initial strategic thinking or refactor impact to initial strategy.
- Modelling and alignment of all models and viewpoints in the enterprise modelling tool (Sparx Enterprise Architect).
- Impact analysis on Project Capability impact before and/or after project initiation. Involves recommendations of project scoping/phasing as well as gap analysis after the project initiation phase.
- Context setting for Projects and analysts to guide overall impact.
- Development and establishment of an Enterprise Architecture MetaModel.
- Alignment of delivery (business) features to Business architecture features and capabilities.
- Alignment of Business feature design into Solution Architecture.
- Definition of Business Architecture standards, models, viewpoints and artifacts in order to facilitate stakeholder and enterprise architectural value.
- Updating and maintenance of object libraries and document repositories for Enterprise Architecture.
- Establishment and maintenance of a logical roles matrix aligned to business capabilities.
Senior Business Analyst
MULTICHOICE
03.2021 - 09.2022
- Collaborate with stakeholders including business users, project managers, developers, and
subject matter experts. - Facilitate communication, manage expectations, and ensure alignment among
stakeholders throughout the project lifecycle. - Liaise with business stakeholders/ product owners with the purpose of:
o Identification & definition of business context and business processes.
o Identification & Definition of associated business rules.
o Identification & Definition of Functional, Non-Functional & Information
Requirements. - Identify opportunities for process improvement and optimization within the organization.
- Analyse existing workflows, identify bottlenecks, and propose solutions that align with
project objectives and organizational goals. - Identify potential impacts on business processes, roles, and responsibilities due to
proposed changes and ensure that the appropriate actions are taken to manage the
required changes. - Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Participate in all require project meetings for purposes of:
- Setup of the organized business process competency centre (BPCC) to deliver measurable.
- Refine a BPM methodology toolbox along with the EA architect.
- Design of the programme specific areas overall collection of process, including creating a process portfolio or hierarchy model, then communicate this extensively to see that it is leveraged in decision making.
- Drive business to define optimization or changes to their processes, with other BPCC roles doing the bulk of the actual process mapping and analysis work.
- Drive the definition and agreement on a metrics hierarchy or process metrics continuum to link process metrics to strategic enterprise key performance indicators (KPIs), particularly for leading indicators.
- Determine the optimal process governance needed in the organization, and manage this decision making and approval process, and its key stakeholders and participants.
- Collaborate with peers in both IT and business areas to drive the adoption of a process-centric culture of business optimization that drives increasingly agile business outcomes.
- Ensure metrics part of processes and manage governance around processes.
- Targeting and prioritizing work on business processes that support business and corporate strategies and objectives, then gain executive steering committee or other governance agreement on these priorities, presenting road maps as needed.
- Understand specific added visibility, accountability and agility features of BPM technology (beyond the BPM discipline with its methodologies, and beyond process modelling alone to specifically include BPM-technology-based execution environments) to market.
- Manage the outcomes that value to key BPM stakeholders compared to common approaches, such as buying commercial off-the-shelf applications or building from scratch using traditional application development techniques.
- Define State Transition diagrams to support Process and Information models.
- Provide the bridging between business strategy, enterprise architecture and business processes (implemented through systems, people and their individual job functions).
- Continuously improve and refine Capability for Process Analysis.
Process Analysis (Digitalization)
ANGLO AMERICAN
03.2020 - 02.2021
- Process Modelling and Documentation for the Digitalization Project; Contact Centre and MS Dynamics 365.
- Redesign of processes for ultimate optimization.
- Aligning of processes to other business capabilities and operational artifacts for process efficiency.
- Workshopping Processes in sessions to gain insight, consensus and understanding. (JAD)
- Core team for MS 365 Incident Management implementation.
- Formulation and Management of business requirements for the project.
- Testing and creation of test cases.
- Leading of the Translation project for MS Dynamics 365.
- Adhoc MS Dynamics 365 training for users.
- All governance around the process including Policies, Business Rules, Procedures, Change logs, Templates etc.
Process Analysis (Learning and Development)
ANGLO AMERICAN
06.2019 - 02.2020
- Process Modelling and Documentation for the Learning and Development area.
- Defining Process Standards for Global Shared Services.
- Redesign of processes for ultimate optimization.
- Workshopping Processes in sessions to gain insight, consensus and understanding. (JAD)
- Leading the department MS 365 Incident Management implementation.
- Testing and creation of test cases.
Maternity Sabbatical
12.2018 - 05.2019
Business Architect (Stand in Lead Business Architect)
MULTICHOICE
11.2012 - 11.2018
- Development and maintenance of the Business and Process Reference Architectures within Enterprise architecture.
- Development and management of business and process architectural standards and principles to ensure governance across different business disciplines.
- Driving of governance by developing governance boards and the structuring of policies streamlined and aligned to business principles and processes.
- Translated business, process and technology architectures in terms of business capabilities and contribution to integrated (Cross architecture domain) solution views within an agile/scrum environment.
- Define the to-be process and IT business architecture based on business drivers.
- Conduct regular reviews of the to-be process models and modify as required to support the business objectives with process owners and process owner groups.
- Team management and coaching: Managing, coaching and motivating a team of 3 junior business architects.
- Input into decision making and influencing in the Business architecture domain and contribution to the overall Enterprise architecture. Removing impediments of the team.
- Collaborate with Business Architecture team to establish overall Business Architecture strategy, methodology and roadmap. Driving Enterprise Architecture strategies such as EA charters and structure definitions.
- Definition of Business Architecture Models through an object orientated approach.
- Defining Business Architecture objects and well as a governing meta-model. Meta modelling alignment experience extends across all Architecture domains namely; Business, Information, Application and Technology architecture domains.
- Creating architectural operating model for strategic and planning with emphasis on a method, form and populating content and generating viewpoint based on associations defined.
- Alignment of different organizational models and analysis teams into single version of the truth architecture models.
- Driving an Enterprise Architecture establishment plan for alignment of enterprise architectures within different companies under the enterprise umbrella with varying maturity levels.
Junior Process Architect
MULTICHOICE
02.2012 - 11.2012
- Provide Process analysis support by conducting JAD sessions for all projects including re-design and continuous improvement efforts in accordance with Process Architectural support criteria.
- Ensure Business Architectural analysis on all project and analysis efforts through producing the relevant business models in alignment with TOGAF and Architectural Frameworks.
- Ensure centralization of all process and business architectural models including base lined Process and Architecture documentation.
- Contribute to the creation and definition of Process/Business Architectural models.
- Support and Deliver business process automation efforts aligned to the Automation Management Framework.
- Contribution to BPA strategies and frameworks.
- Promote Business Architecture and Process Automation awareness, orientation and capability within the organization.
- Provide research and development capability to the Enterprise Architecture team.
- Assists divisions in the development of business processes.
Business/Process Analyst
MULTICHOICE
07.2011 - 01.2012
- Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
- Defines and documents (Business requirement specification) customer business functions and processes.
- Acts as a liaison between IT and business in terms of relaying business requirements to the IT divisions and feeding back to business regarding system abilities and limitations.
- Eliciting requirements through focused JAD sessions while simplifying and contextualizing them in a way that is understandable to the audience.
- Identifies opportunities for improving business processes through information systems and/or non-system driver changes.
- Tracks and fully documents change for functional and business specifications.
- Eliciting requirements through focused JAD sessions while simplifying and contextualizing them in a way that is understandable to the audience.
- Conducts change impact analysis to assess the potential implications of changes and documents business process, rules, functions and requirements.
- Participates in user acceptance testing and testing of new system functionality.
- Aligning and contributing to the method of analysis work for projects in terms of templates, artefacts produced and relationships/associations between objects.
Process Analyst
MULTICHOICE
03.2009 - 06.2011
- Design, plan and manage a business process.
- Process analysis to identifying errors in the process to finding solutions.
- Design and develop process flow charts.
- Interaction with stakeholders on all level of process concerned in order to obtain a detailed understanding of the process, resources required, duration and outcome.
- Deep dive into areas of process to identify problems or errors usually done through root cause analysis technique.
- Facilitation of JAD sessions to solve problems with relevant stakeholders.
- Monitor and analyse AS IS business processes at every stage for process.
- Complete gap analysis to identify possible process and system improvement opportunities.
- Design and sign off high level end to end To Be process in consultation with relevant stakeholders.
- Understand system impacts to the business processes.
- Maintain proper documentation related to the process. This includes establishment and maintenance of a process repository to be shared in the organisation.
- Design processes within a Process Architecture and advise on that architecture in terms of the impacts to analysis. This includes defining process templates and standards that extend on the Process Architecture. Process meta-models’ alignment was a key factor.
Project Coordinator
MULTICHOICE
08.2007 - 03.2009
- Responsible for aiding in tracking multiple projects.
- Follow up dates, proactively contacting others to review progress and confirm action taken.
- Administration for projects, such as project minutes, issue and risk controls.
- Control the project repository of documentation and plans.
- Facilitate next steps in a given IT project implementation.
- Ensure development project plans adhere to the Master Project Plan throughout the project lifecycle.
- Act in a liaison capacity to manage projects performed by Technical Project Management team.
- Manage project status reports from analysis, integration, design to implementation.
- Assist in the co-ordination of meetings in order to assume timely and accurate completion.
IT Policy and Governance Officer
MULTICHOICE
08.2006 - 08.2007
- Dealing with IT policies, recording and storing.
- QA of IT policies.
- Time Management rollout and training organization - EPM.
- Drafting of training rollout strategies - Office 2007.
- Trained as an EPM Administrator.
- Succession Planning Model proposal.
- VPC Administrator (Policy management tool).
- Trained in interviewing techniques.
- Divisional Governance administration.
- Divisional Budget assistance and finance.
- Serving minor HR roles.
- Involvement in other divisional committees - MMAD, Teambuilding etc.
IT Graduate Course (S.W.A.T)
MULTICHOICE
02.2006 - 08.2007
- Assisting in various architecture fields - Process, Information, Risk and Governance.
- Leadership of a Community of Practice within the team.
- Claimed the role of IT training co-coordinator and compilation of the IT Training Roadmap.
- Team lead for SWAT 2007 graduate course.
Education
Bachelor of Arts - Human Resource Management
Rand Afrikaans University/ University of Johannesburg
Johannesburg 01.2001 - 11.2005
High School Diploma -
John Orr Technical High School
Johannesburg 01.2000 - 12.2000
Skills
Business Architecture
Business Analysis
Solution Development Lifecycle
Project Management
Business process modeling
Requirements analysis
Stakeholder management
Enterprise architecture
Cross-functional team leadership
Problem-solving abilities
Excellent communication
Adaptability and flexibility
Equity Status
Indian Female
Personal Information
- Date of Birth: 03/30/83
- Nationality: South African
Additional Certificates Training
- Inspired Business Architecture Course, Business Architecture, 2013
- RealIRM TOGAF Certification, Enterprise Architecture certification level 1 and 2, 08/2012
- Object Orientated Analysis using UML, Faculty Training Institute, 2012
- Business Analysis Diploma, Faculty Training Institute, 2011
- Advanced Business Process Modelling, Simulation and Automation, Viewpoint, 2010
- Business Process Redesign, Viewpoint, 2009
- Project management diploma, Wits Plus business school, 2009
Certification
[Area of certification] Training - [Timeframe]
Timeline
Enterprise Business Architect
MULTICHOICE
10.2022 - 07.2024
Senior Business Analyst
MULTICHOICE
03.2021 - 09.2022
Process Analysis (Digitalization)
ANGLO AMERICAN
03.2020 - 02.2021
Process Analysis (Learning and Development)
ANGLO AMERICAN
06.2019 - 02.2020
Maternity Sabbatical
12.2018 - 05.2019
Business Architect (Stand in Lead Business Architect)
MULTICHOICE
11.2012 - 11.2018
Junior Process Architect
MULTICHOICE
02.2012 - 11.2012
Business/Process Analyst
MULTICHOICE
07.2011 - 01.2012
Process Analyst
MULTICHOICE
03.2009 - 06.2011
Project Coordinator
MULTICHOICE
08.2007 - 03.2009
IT Policy and Governance Officer
MULTICHOICE
08.2006 - 08.2007
IT Graduate Course (S.W.A.T)
MULTICHOICE
02.2006 - 08.2007
Bachelor of Arts - Human Resource Management
Rand Afrikaans University/ University of Johannesburg
01.2001 - 11.2005
High School Diploma -
John Orr Technical High School
01.2000 - 12.2000