Summary
Overview
Work History
Education
Skills
Certification
Timeline
LEADERSHIP ROLES
KNOWLEDGE OF
COMMUNITY PROJECT RENDERED
COURSES ATTENDED
Generic

Tendani Brenda Nemaranzhe

Witbank

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

20
20
years of professional experience
5
5
Certifications
5
5
Languages

Work History

Acting Office Manager

Department of Homeaffairs
05.2025 - Current

Manage the overall operations and performance of the office against service delivery.Provide advice and guidance on operations .Manage the provision of safe and secure enabling documents relates to citizenship,birth,marriages and passports.Foster effective partnerships with all stakeholders .Implement governance processes frameworks,policies ,procedures and mangae risks. Ensure effective and efficient management of himan,physical and financial resources. coach and guide staff on compliance with all regulatory reguirements.

ASSISTANT DIRECTOR: IMMIGRATION SERVICES

Department of Home Affairs
04.2013 - Current
  • 1. Manage inspectorate operations within the district
  • - Ensure effective investigations of transgressions of the Immigration Act and other departmental Legislations
  • - Ensure the effective coordination of various functions and services within the Region including investigation of Late Registrations of Birth with Civic Services
  • - Review quality management reports and take corrective action where required
  • - Coordinate information, monitor and analyze trends and statistics of inspections/ investigations within the District
  • - Liaise with law enforcement agencies and other relevant stakeholders to ensure smooth and effective processing of cases identified in the District.
  • - Provide advice and recommendation on Immigration transgression cases
  • 2. Ensure efficient and effective application and utilization of resources within the Local office.
  • 3. Implementation of policies, procedures, directives, Acts and regulations.
  • 4. Ensure effective risk and compliance management within the Local office.
  • 5. Civic Services
  • - Ensure efficient and effective service delivery in relation to civic processes through the management of birth registrations.
  • - Ensure proper management of Smart ID cards issued
  • - Ensure secure civic related processes, records and enabling documents to combat fraud and corruption.
  • - Develop and implement strategies and processes to ensure the rendering of products and services including the Implementation of the Regulations for Births (LRB process) as well as the Moetapele program.
  • - Ensure efficient and effective management at Civic Services.

FIRST SECRETARY IMS AND CIVIC

Department of Home Affairs (SHORT TERM DEPLOYMENT: ZIMBABWE ( 2020) AND INDIA( 2023)
01.2020 - 08.2023
  • Duties:
  • - Receive, evaluate and process applications for visitor’s visas, Temporary Residence Permits
  • - Finalizing cases and placing particulars on V-list and/or denying applications
  • - Receive and process applications for passports, birth, marriage and death certificates, and retention of SA citizenship, Foreign Birth and marriage registration.
  • - Receive, process and issue Emergency Travel Certificates
  • - Prepare and submit statistics timeously on a monthly basis.

Refugee Status Determination Officer

Department of Home Affairs
02.2013 - 04.2013
  • DUTIES AND RESPONSIBILITIES
  • - Adjudication of asylum seekers applications.
  • - Liaise with Standing Committee for refugee affairs and Refugee Appeal Board.
  • - Record daily Statistics
  • - Ensure proper application of legal frameworks when adjudicating asylum seeker cases
  • - Issue and review refugee status.
  • - Prepare quality submissions to the Standing Committee for Refugee Affairs where Status was issued erroneously, fraudulently and where country condition has improved
  • Liaison with the chief Directorate: Asylum Seeker Management & UNHCR regarding Country information.

Immigration Officer

Department of Home Affairs
11.2005 - 01.2013
  • Duties
  • - Facilitate arrest, detention and deportation of illegal Foreigners
  • - Monitor and regulate the movement of foreigners
  • - Prepare case dockets for prosecution of illegal foreigners
  • - Investigate any cases pertaining Home Affairs department
  • - Liaise with the foreign Embassies
  • - Liaise with the relevant stake holders SAPS, SARS and others
  • - Recover the cost from illegal foreigners pertaining the deportation
  • - Issue orders to depart from the country

Education

Honours in Gender Studies (HONSGS) - Strategies for empowerment, Gender & the law, Theories in gender studies, Research Methods, Mini Dissertation

01-2005

Bachelor of Arts (BA) - Psychology 300, Linguistics 300, Anthropology 200, Political Studies 100, Statistics 013, Mathematics 001, English language Practical 100

University of Venda
01-2000

Standard 10 (Grade 12) -

Raluswielo Secondary School
12-1994

Skills

Honesty and Integrity

Communication Skills

Presentation Skills

Problem solving, innovation and decision making

Report writing

Planning, organizing and accountability

Analytical skills

Influencing and networking

Interpersonal relations and team work

Certification

Institution: Zimbabwe institute of Diplomacy

Timeline

Acting Office Manager

Department of Homeaffairs
05.2025 - Current
Institution: Zimbabwe institute of Diplomacy
06-2020
Certificate: Diplomacy, Protocol, Etiquette & professional Branding
06-2020
- An introduction to international Relations
06-2020
- Foreign policy
06-2020
- Diplomatic, Corporate and Social Protocol
06-2020

FIRST SECRETARY IMS AND CIVIC

Department of Home Affairs (SHORT TERM DEPLOYMENT: ZIMBABWE ( 2020) AND INDIA( 2023)
01.2020 - 08.2023

ASSISTANT DIRECTOR: IMMIGRATION SERVICES

Department of Home Affairs
04.2013 - Current

Refugee Status Determination Officer

Department of Home Affairs
02.2013 - 04.2013

Immigration Officer

Department of Home Affairs
11.2005 - 01.2013

Bachelor of Arts (BA) - Psychology 300, Linguistics 300, Anthropology 200, Political Studies 100, Statistics 013, Mathematics 001, English language Practical 100

University of Venda

Honours in Gender Studies (HONSGS) - Strategies for empowerment, Gender & the law, Theories in gender studies, Research Methods, Mini Dissertation

Standard 10 (Grade 12) -

Raluswielo Secondary School

LEADERSHIP ROLES

  • - Acting Office Manager at Local Office Large (Managing Civic and Immigration)
  • - Campaign awareness & Workshop organizer, University of Venda 1999.
  • - Class Representative: Psychology 300, University of Venda 1999.
  • - Project Evaluator: University of Venda 2001.

KNOWLEDGE OF

  • - Civic and Immigration Services
  • - Departmental legislation and regulations
  • - Public Service Regulatory Framework
  • - South African constitution and Departmental Values
  • - Knowledge of MISS and PFMA
  • - Knowledge of PAIA and POPIA

COMMUNITY PROJECT RENDERED

- Campaign awareness & workshop organizer during Campus Trail Group for sexual harassment held at the University of Venda in 2001., - Projects evaluator at the National Science, Engineering and Technology week in 2001., - Training Workshop in Social Science Research Methodology in Addis Ababa in Ethiopia, - Participant during AIDS Workshop hosted by centre for the study of AIDS University of Pretoria.

COURSES ATTENDED

  • - Foreign Mission Training
  • - Ethics in the public service
  • - Law enforcement training
  • - Formative Training Programme
Tendani Brenda Nemaranzhe