Rebecca Tendai Munengu
Waitress
Capetown
Summary
Waitress delivering fast, courteous restaurant service across busy dining rooms. Handles order taking for 20–40 food and beverage orders per day, POS payments, table setup and clearing while keeping guest service smooth and accurate. Works closely with kitchen staff to resolve concerns, maintain hygiene standards, and support a positive dining experience.
Overview
1
1
Language
9
9
years of professional experience
Work History
Waitress
PRIMI Restaurant
01.2020 - 01.2026
- Welcomed guests, took orders, served meals, handled payments, prepared and cleared tables, maintained hygiene standards, worked with kitchen staff and resolved customer concerns professionally.
Housekeeper
Tripple Force Lodge
01.2017 - 01.2018
- Cleaned guest rooms and public areas, prepared rooms, replenished amenities, reported maintenance issues and met daily schedules.
- Supervised daily cleaning operations, ensuring high standards of cleanliness and hygiene across all lodge areas.
- Trained new housekeeping staff on efficient cleaning techniques and lodge policies to maintain consistency.
- Developed and implemented improved cleaning protocols, enhancing overall guest satisfaction and operational efficiency.
Education
Caregiver Certificate - undefined
Cape Skills Institution
01-2021
Certificate in Hotel and Catering Management - undefined
Mutare Professional College
01-2008
Skills
Customer service excellence
Order taking & POS systems
Cash & card payment processing
Complaint resolution
Guest relations
Menu knowledge
Food safety & hygiene
Table setup & clearing
Shift coordination
Staff training
Inventory control
References
Welcome, Dube, Manager, +27 21 934 0957, +27 71 045 4930, PRIMI Restaurant, Landline: +27 21 934 0957, Mobile: +27 71 045 4930
PERSONAL ATTRIBUTES
Friendly, reliable, honest, well presented, excellent communication, positive attitude, flexible and able to work under pressure.
Timeline
Waitress
PRIMI Restaurant
01.2020 - 01.2026
Housekeeper
Tripple Force Lodge
01.2017 - 01.2018
Certificate in Hotel and Catering Management - undefined
Mutare Professional College
Caregiver Certificate - undefined
Cape Skills Institution