Summary
Overview
Work History
Education
Skills
Accomplishments
Reference
Work Availability
Quote
Timeline
Generic
Tembelani Gwadiso

Tembelani Gwadiso

Consultant: Branch Operations & Risk
Butterworth

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience
14
14
years of post-secondary education

Work History

Consultant: Branch Operations &Risk

ABSA
Butterworth
07.2009 - Current
  • Software Releases – Keep abreast of up and coming system enhancements/production fixes, ensure that the quick reference guide is socialized with the colleagues and fully embedded.
  • Ensure all branch security requirements are fully functional and coordinate all related support activities and controls, e.g. DVR.
  • Align and implement physical security minimum standards as identified by Africa Security.
  • Act as the entry point for all 3rd Party Vendors inclusive of tracking and managing of all service calls logged for software and hardware faults (i.e. CRES, IT, Provincial Offices, etc.).
  • Ensure that the services provided by internal business units / processing centres / 3rd Party vendors are delivered as per the service level agreements.
  • Initiate and implement cost-saving initiatives for example replacing of old equipment, monitoring of the cost of equipment and highlighting to line managers where costs are out of line.
  • Validate the legality of all payments and journals by ensuring that the invoices are correct and has been authorised by the stipulated mandated officials.
  • Be a Change Agent and ensure old behaviours or practices are replaced and in line with new requirements.
  • Drive a culture of proactive risk and compliance management within the branch by clear communication, information sharing sessions and regular monitoring to ensure that the staff understand their responsibilities.
  • Support Line Management with coaching of new staff on operational processes, systems, devices, risk and compliance.
  • Analyse and monitor the overall risk management process for the branch through proactively identifying and reporting trends, recommending remedial action where appropriate.
  • Responsible for reporting risk profile, RCA and actions for escalation to Regional risk forum.
  • Ensure a sound risk and control environment is maintained within all SBUs in the branch.
  • Create, Maintain user profiles as and when required and ensure alignment to the paper mandate and standard guidelines.
  • Enforce and maintain appropriate segregation of duties between roles, functions and system capabilities as part mandate and user access management.

Host Client Services

ABSA BUTTERWORTH
Butterworth
07.2007 - 06.2009
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Delivered services to customer locations within specific timeframes.
  • Worked effectively in fast-paced environments.
  • Passionate about learning and committed to continual improvement.

Bulk Teller/ Express Teller

First National Bank
Mthatha
03.2005 - 05.2006
  • Educated customers on use of banking website and mobile apps.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Processed customer transactions promptly, minimizing wait times.

Education

Matric -

Graeme College
Graham’s Town
01.1992 - 12.1997

Advanced Computer Literacy Diploma - Computer Networking

MSC College
King Williams Town
01.2001 - 12.2001

Bachelor of Admistration - Public Administration

University Of Transkei( WSU)
Mthatha
02.2004 - 09.2011

Skills

Branch operations

undefined

Accomplishments

Driving License : Code 10

Reference

Name: Nosipho Matshini 

Role: Customer Services And Hosting Manager(Absa)

Contact No:0474015515

Cell No:0833539104 

Email: Nosipho.Matshini@absa.africa


Name: Vuyo Ngwendu

Role: Branch Manager (Absa)

Contact: 0436051521

Cell: 0663788439

Email: Vuyo.Ngwendu@absa.afria


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Consultant: Branch Operations &Risk

ABSA
07.2009 - Current

Host Client Services

ABSA BUTTERWORTH
07.2007 - 06.2009

Bulk Teller/ Express Teller

First National Bank
03.2005 - 05.2006

Bachelor of Admistration - Public Administration

University Of Transkei( WSU)
02.2004 - 09.2011

Advanced Computer Literacy Diploma - Computer Networking

MSC College
01.2001 - 12.2001

Matric -

Graeme College
01.1992 - 12.1997

Similar Profiles

CREATE PROFILE
Tembelani GwadisoConsultant: Branch Operations & Risk