Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic
TEMASWATI MOTLATLA

TEMASWATI MOTLATLA

Project Coordinator
Randburg

Summary

Versatile Project coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.

Overview

11
11
years of professional experience

Work History

PROJECT COORDINATOR

01.2022 - Current
  • Develop project plans outlining tasks, timelines, and resource requirements
  • Communication: Facilitate communication among team members, stakeholders, and project managers
  • Documentation: Maintain project documentation, including meeting minutes, progress reports, and issue logs
  • Scheduling: Coordinate and schedule meetings, workshops, and other project-related activities
  • Resource Management: Assist in allocating and managing project resources effectively
  • Risk Management: Identify potential risks and assist in developing mitigation strategies
  • Task Tracking: Monitor and track the progress of tasks, ensuring they align with project timelines
  • Reporting: Prepare and present project status reports to stakeholders and project managers
  • Quality Assurance: Ensure that project deliverables meet quality standards and specifications
  • Problem Resolution: Assist in resolving issues and conflicts that may arise during the project
  • Team Support: Provide support to project team members, addressing their needs and concerns
  • Budget Monitoring: Assist in monitoring project budgets and expenditures.

Supervisor assistant

Cartrack
01.2021 - 12.2022
  • Rosebank)
  • Listen to calls
  • Coaching
  • Compiling applications
  • Supervising controllers
  • Admin

ACCOUNTS ADMINISTRATOR

RENTRAK ROODERPOORT
12.2021 - 10.2022
  • Print recovery reports
  • Check and reconcile recovery reports to the dispatch register
  • Capture, check and correct the info on dispatch register and reports
  • Raise and follow up on recovery reports queries
  • Send completed recovery reports to clients
  • Ensuring Hobbs (helicopter times) correspond to captain logs, reports and dispatch register
  • Capture reports on an SLA and send to client weekly
  • Send recovery stats to management weekly
  • Email total Hobbs to management every Monday
  • Follow up on all outstanding reports or info from agents
  • Capture incident reports on schedules
  • Check billing calculations are correct.

control room operatOr

PSIRA
11.2019 - 04.2021
  • Code E
  • Administration
  • Dispatch
  • Make recommendations
  • Customer service
  • Assisting with MHB
  • Assisting with towing(accidents)
  • Emergency services (Road Assistance)

DEALER

S SOLUTION
11.2015 - 09.2019
  • Handling inbox calls
  • Handle and resolve customer complaints
  • Save clients from cancellation
  • Administration
  • Releasing orders
  • Deal match packages

QUALITY ASSURANCE

AFRIZON TELECOMMUNICATIONS, DEALER
12.2012 - 02.2015
  • Manage all relevant admin processes
  • Coaching
  • Conduct all queries in a professional manner telephonically
  • Answer all incoming calls and ensure that client queries are resolved
  • Provide efficient and excellent quality service to customers

Education

CERTIFICATE IN ADMINISTRATION SUPPORT, ALISON - undefined

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01.2017 - 1 2018

CERTIFICATE IN CUSTOMER SERVICE - undefined

GRADE 12 - undefined

SIKHUMBUZO HIGH SCHOOL

Skills

Customer serviceundefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

PROJECT COORDINATOR

01.2022 - Current

ACCOUNTS ADMINISTRATOR

RENTRAK ROODERPOORT
12.2021 - 10.2022

Supervisor assistant

Cartrack
01.2021 - 12.2022

control room operatOr

PSIRA
11.2019 - 04.2021

undefined

01.2017 - 1 2018

DEALER

S SOLUTION
11.2015 - 09.2019

QUALITY ASSURANCE

AFRIZON TELECOMMUNICATIONS, DEALER
12.2012 - 02.2015

CERTIFICATE IN ADMINISTRATION SUPPORT, ALISON - undefined

CERTIFICATE IN CUSTOMER SERVICE - undefined

GRADE 12 - undefined

SIKHUMBUZO HIGH SCHOOL

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TEMASWATI MOTLATLAProject Coordinator